Customer Experience Ambassador

Welcome Calgary shoppers as a Customer Experience Ambassador, using exceptional service and calm communication to support a safe, positive store environment.

Real Canadian Superstore at 3575 20 Ave NE seeks a customer support representative reporting to Asset Protection. You will greet customers, answer inquiries, guide store flow, and build positive relationships with customers and colleagues. The position suits candidates with retail or customer-facing experience and a professional, approachable manner.

• Welcome customers and colleagues as their first point of contact
• Assist inquiries and guide customer flow at entrances and exits
• Identify and address spills, wet floors, and safety hazards
• Respond calmly to urgent situations and escalate when needed
• Maintain records and complete daily, weekly, and monthly reports

• Previous retail or customer-facing experience preferred
• Strong collaboration and relationship-building abilities
• Exceptional customer service and rapport-building skills
• Professional, friendly, and approachable demeanor
• Ability to stand or walk for extended periods

Bring customer service, safety awareness, and calm assistance to the Customer Experience Ambassador team at Real Canadian Superstore Calgary.