Job specializations:
-
Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep -
Retail
Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Lead Walmart Canada front end operations in Calgary, using customer service and safety skills to support efficient store performance. This role requires varied shift availability.
As Customer Service Manager, you guide associates and address customer concerns while maintaining a positive front end experience. You oversee transactions, cash controls, training, company programs, and operational standards. Your leadership supports customer loyalty and consistent service.
Key Responsibilities:- Monitor front end coverage, breaks, and customer flow
- Resolve customer and associate concerns professionally
- Train associates on systems, procedures, and safety
- Approve transactions and correct errors according to guidelines
- Prepare registers, provide change, and complete audits
- Be at least 16 years old
- Work evenings, weekends, and holidays as business needs require
- Follow safe work practices and emergency procedures
- Stand, bend, and lift supplies up to 50 pounds occasionally
- Manage repetitive stocking, zoning, and organizing tasks
Bring front end leadership, transaction oversight, associate training, and customer service skills to Walmart Canada in Calgary.
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