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WebRezPro Reservations Guest Agent

Job in Canmore, Calgary, Alberta, T1W 0A1, Canada
Listing for: Spring Creek Vacations
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 38000 - 54000 CAD Yearly CAD 38000.00 54000.00 YEAR

Job Description & How to Apply Below

Location: Canmore

Use Web Rez Pro  to manage vacation rental reservations while handling payments and guest arrivals. Provide clear local information and dependable on-site assistance.

Guest Services Agents connect reservation administration with face-to-face hospitality for Vacation Rental Properties. You will respond to phone and email enquiries, record bookings in Web Rez Pro , and process payments for stays. The work also includes greeting guests, explaining area attractions and amenities, managing concerns, and keeping operations organized.

Key Responsibilities:
  • Enter vacation rental reservations into Web Rez Pro
  • Handle reservation enquiries by phone and email
  • Process guest stay payments accurately
  • Provide information about local activities and attractions
  • Complete shift-end reconciliation and office upkeep
Requirements:
  • Greet and check in guests on site
  • Answer questions about stays and the local area
  • Deal with concerns respectfully and appropriately
  • Follow procedures when responding to emergencies
  • Assist Housekeeping when required

Apply Web Rez Pro  reservation skills, payment processing, and guest support to serve Vacation Rental Properties visitors effectively.

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