Administrative Assistant; Medical​/Dental

Employer: Expressions Dental (Gurpreet Gill Professional Corporation)

Location: 41 Crowfoot Rise NW, Calgary, AB T3G 4P5

Salary: $36.00 per hour / full-time (30 hours per week)

• Schedule and confirm appointments, patient scheduling, receive and communicate messages for dentists, dental care staff and management
• Prepare and maintain confidential client medical information, records, reports, articles, case histories and correspondence in patient files
• Responsible for overseeing all administrative activities of the office
• Coordinate and organize appointments as well as patients flow to facilitate smooth running and support delivery of quality patient care
• Collaborate with doctors and hygienists and other medical staff to help with dental examinations
• Schedule tests as required with other dental care professionals
• Obtain patients’ history and organize patients’ files, records and documents
• Transcribe treatment notes, complete and process insurance forms and other claim forms
• Manage receivables and payable accounts and maintain financial records and billing
• Provide training to staff on new operational techniques and clinic’s policies
• Maintain office supplies inventory and equipment and check stock
• Coordinate the purchase and delivery of medical, office supplies and equipment with management to ensure the availability of equipment and supplies to provide quality patient services
• Maintain the strictest confidentiality
• Perform other administrative duties and establish office procedures as assigned

• Minimum 3 years of experience in medical office administration
• College diploma, degree or certificate
• Proficiency in the use of computers and common applications like word processing and spreadsheets
• Proficiency in dental practice management software (e.g., ABELSoft, MAX Assist) and Microsoft Office Suite (Word, Excel, Outlook)
• Processing dental insurance claims, understanding dental codes, billing procedures, and handling patient payments
• People skills and the ability to handle stress
• Communicating clearly with patients, dentists, and hygienists; managing phone calls, emails, and patient inquiries with professionalism
• Ability to remember large amounts of information and handle multiple tasks at once
• Able to work with people of diverse backgrounds
  
  Team player who can understanding the growth potential of our organization

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