Job Description & How to Apply Below
Join a busy dental laboratory in Calgary as a full-time Customer Care Representative. Bring your dental knowledge and strong communication skills to enhance customer service and case management.
The role offers a dynamic environment where you will manage calls and emails from dental offices, helping to coordinate case documentation. With a strong dental background, you will support the needs of clients while ensuring accurate case flow and providing exceptional customer service. Ideal for those with experience in dental settings.
Key Responsibilities:
• Manage incoming calls and professional email responses
• Communicate with dental offices about case details
• Review and process case information and prescriptions
• Organize and manage case-related documentation
• Assist with resolving customer inquiries on cases
Requirements:
• Required dental background and relevant experience
• Excellent customer service and communication skills
• Comfortable handling high call and email volumes
• Detail-oriented and able to multitask effectively
• Proven reliability in a team-centered workplace
Elevate your career in the dental field by supporting customers with your expertise in this full-time role.
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Position Requirements
10+ Years
work experience
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