Administrative Assistant; Medical​/Dental

Position: Administrative Assistant (Medical/Dental)
Employer:

Expressions Dental (Gurpreet Gill Professional Corporation)

Location:

41 Crowfoot Rise NW, Calgary, AB T3G 4P5

Salary:  $36.00 per hour / full-time (30 hours per week)

Duties and Responsibilities

Schedule and confirm appointments, patient scheduling, receive and communicate messages for dentists, dental care staff and management

Prepare and maintain confidential client medical information, records, reports, articles, case histories and correspondence in patient files

Responsible for overseeing all administrative activities of the office

Coordinate and organize appointments as well as patients flow to facilitate smooth running and support delivery of quality patient care

Collaborate with doctors and hygienists and other medical staff to help with dental examinations

Schedule tests as required with other dental care professionals

Obtain patients’ history and organize patients’ files, records and documents

Transcribe treatment notes, complete and process insurance forms and other claim forms

Manage receivables and payable accounts and maintain financial records and billing

Provide training to staff on new operational techniques and clinic’s policies

Maintain office supplies inventory and equipment and check stock

Coordinate the purchase and delivery of medical, office supplies and equipment with management to ensure the availability of equipment and supplies to provide quality patient services

Maintain the strictest confidentiality

Perform other administrative duties and establish office procedures as assigned

Job Requirements

Minimum 3 years of experience in medical office administration

College diploma, degree or certificate

Proficiency in the use of computers and common applications like word processing and spreadsheets

Proficiency in dental practice management software (e.g., ABELSoft, MAX Assist) and Microsoft Office Suite (Word, Excel, Outlook)

Processing dental insurance claims, understanding dental codes, billing procedures, and handling patient payments

People skills and the ability to handle stress

Communicating clearly with patients, dentists, and hygienists; managing phone calls, emails, and patient inquiries with professionalism

Ability to remember large amounts of information and handle multiple tasks at once

Able to work with people of diverse backgrounds

Team player who can understanding the growth potential of our organization

How to apply

Send detailed resume to:  

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