Dental Administrator

Position: Dental Administrator
Location: NE Calgary, AB
Clinic: Sayahh City Kids Dental Care

At Sayahh City Kids Dental Care, we believe a positive dental experience starts the moment a child and their family walk through our doors. We’re looking for a warm, compassionate, and organized Dental Administrator who enjoys working with children and families and can help make every visit feel welcoming, comfortable, and stress-free.

Whether you’re early in your dental administration career or bring years of experience, you’ll be joining a supportive team where your energy, empathy, and attention to detail will make a meaningful difference in the patient experience.

• Job Type: Full-Time
• Schedule:
  • Mondays 7:15-3:00pm
  • Tuesdays/Thursdays 9 am- 5 pm
  • Wednesdays 7:15am- 3:00pm
  • Fridays 7:15-3:00pm
    • Starting in November, 2 Saturdays per month (exact hours to be determined)
    • Employees scheduled to work a Saturday will have the following Monday off

• Be the warm and welcoming face of the clinic, helping children and their families feel comfortable from the moment they arrive
• Build positive relationships with young patients and their parents/caregivers
• Manage phone calls, answer questions, and efficiently schedule appointments
• Coordinate and optimize appointment schedules to support a smooth clinic flow
• Maintain accurate and confidential patient records and databases
• Process insurance claims, manage billing, and follow up with insurance companies
• Explain treatment, scheduling, and administrative information clearly and compassionately to parents and caregivers
• Help establish and maintain office protocols that keep the clinic organized and running smoothly
• Support a positive team environment focused on exceptional pediatric patient and family care
• Provide leadership at the front desk and help ensure every family has a positive experience

• Minimum of 1 year of experience in a dental administration role
• Experience working in a pediatric dental environment is an asset
• Knowledge of dental billing and insurance protocols
• Proficiency with Microsoft Office; experience with Dentrix and Max Assist is an asset
• Strong verbal and written communication skills
• A warm, friendly, and patient personality with the ability to connect comfortably with children and families
• Excellent organizational and problem-solving skills with strong attention to detail
• Ability to remain calm, patient, and positive in a busy environment
• A genuine passion for creating positive dental experiences for children
• Ability to multitask and thrive in a dynamic, fast-paced environment

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success.