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Job Description & How to Apply Below
Location:
NE Calgary, AB
Clinic: Sayahh City Kids Dental Care
At Sayahh City Kids Dental Care, we believe a positive dental experience starts the moment a child and their family walk through our doors. We’re looking for a warm, compassionate, and organized Dental Administrator who enjoys working with children and families and can help make every visit feel welcoming, comfortable, and stress-free.
Whether you’re early in your dental administration career or bring years of experience, you’ll be joining a supportive team where your energy, empathy, and attention to detail will make a meaningful difference in the patient experience.
Specifics about the role:
Job Type: Full-Time
Schedule:
Mondays 7:15-3:00pm
Tuesdays/Thursdays 9 am- 5 pm
Wednesdays 7:15am- 3:00pm
Fridays 7:15-3:00pm
Starting in November, 2 Saturdays per month (exact hours to be determined)
Employees scheduled to work a Saturday will have the following Monday off
What you’ll do:
Be the warm and welcoming face of the clinic, helping children and their families feel comfortable from the moment they arrive
Build positive relationships with young patients and their parents/caregivers
Manage phone calls, answer questions, and efficiently schedule appointments
Coordinate and optimize appointment schedules to support a smooth clinic flow
Maintain accurate and confidential patient records and databases
Process insurance claims, manage billing, and follow up with insurance companies
Explain treatment, scheduling, and administrative information clearly and compassionately to parents and caregivers
Help establish and maintain office protocols that keep the clinic organized and running smoothly
Support a positive team environment focused on exceptional pediatric patient and family care
Provide leadership at the front desk and help ensure every family has a positive experience
What you’ll bring to the role:
Minimum of 1 year of experience in a dental administration role
Experience working in a pediatric dental environment is an asset
Knowledge of dental billing and insurance protocols
Proficiency with Microsoft Office; experience with Dentrix and Max Assist is an asset
Strong verbal and written communication skills
A warm, friendly, and patient personality with the ability to connect comfortably with children and families
Excellent organizational and problem-solving skills with strong attention to detail
Ability to remain calm, patient, and positive in a busy environment
A genuine passion for creating positive dental experiences for children
Ability to multitask and thrive in a dynamic, fast-paced environment
Who we are:
Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success.
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