Job Description & How to Apply Below
23, you'll be a part of a dynamic supportive environment where growth and well-being are our priority. Some of our benefits:
Inspiring teammates and work environment
A culture that empowers you to excel
A flexible group benefits package
The chance to grab tickets to see your favourite team in action
An environment of achievers - work at Win Sport, the home of the 1988 Olympics and current home of future Olympians and enjoy Win Sport tenant discounts
Position Summary
The Physician Lead is responsible for supporting the efficiency, coordination, and continuous improvement of physician operations within Group
23. The role acts as the administrative liaison between physicians and leadership, ensuring alignment on clinic operations, program execution, and workflow optimization. The Physician Lead does not provide clinical supervision but plays a critical leadership role in enabling physicians to operate effectively within clinic systems and programs.
Duties and Responsibilities
Physician Scheduling & Operations
Support the development and maintenance of a highly efficient, well‑coordinated physician environment to enable seamless program delivery and high‑quality patient care.
Manage and maintain physician schedules, including openings, closures, and adjustments.
Coordinate time‑off requests, coverage planning, and clinic capacity optimization.
Identify and resolve scheduling conflicts and inefficiencies.
Support onboarding and integration of new physicians into clinic schedules.
Develop, standardize, and optimize physician workflows and scheduling processes.
Support documentation and implementation of standard operating procedures (SOPs) related to physician operations.
Identify opportunities for automation and process improvement.
Physician & Resident Relationships and Development
Act as the primary administrative liaison between physicians and the Medical Manager/Medical Director.
Communicate operational updates, program changes, and clinic priorities.
Gather physician feedback and elevate concerns appropriately.
Coordinate and support physician meetings, including one‑on‑one and group sessions.
Build strong, trust‑based relationships with physicians and leadership.
Support physician engagement, communication, and alignment with clinic operations.
Foster a culture of collaboration, accountability, and continuous improvement.
Coordinate resident rotations, mentorship pairings, and learner placements.
Manage scheduling, onboarding, and communication for learners.
Maintain consistency and quality of program execution.
Identify opportunities to streamline or automate program administration.
Program Development & Optimization
Lead continuous improvement of physician programs and services.
Identify opportunities to improve workflow efficiency, patient flow, and physician experience.
Support implementation of clinical programs and operational processes.
Monitor program performance, including scheduling efficiency, clinic utilization, and operational metrics.
Support reporting on key performance indicators related to physician operations and clinic performance.
Use data to identify trends, inefficiencies, and opportunities for improvement.
Operational Support & Onboarding
Support physician onboarding, orientation, and documentation processes.
Maintain and improve physician‑facing workflows and processes.
Partner with administrative teams to ensure seamless clinic flow.
Problem Solving & Continuous Improvement
Identify and elevate operational and workflow challenges impacting physicians or clinic efficiency.
Lead resolution of scheduling conflicts, workflow gaps, and program challenges.
Apply structured problem‑solving approaches to improve outcomes.
Implement tools, systems, or automation to enhance efficiency.
Collaborate with leadership and cross‑functional teams to resolve operational issues.
Knowledge,
Skills and Abilities
Knowledge:
Corporate purpose, mission, values, business definition, key objectives, programs, and services
Privacy legislation for healthcare and business operations;…
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