Program Consultant, ICT - UCalgary Continuing Education

Description

Business & Technology Programs within UCalgary Continuing Education is currently seeking a Full-time Limited Term Program Consultant, ICT for approximately 24 months.

The University of Calgary Continuing Education (UCCE) houses one of Canada’s largest and most successful continuing education departments. It is a multi-disciplinary unit, offering diploma, certificate and non-degree programs using on-site and online technologies for course delivery.

Reporting to the Associate Director, Domestic Programs, the incumbent will, in response to identified needs from individuals and groups, plan, manage, and promote revenue-producing high quality non-credit and certificate courses and programs for adults, professional associations, and the corporate community.

Program Development and Instructor Management

• Demonstrating excellence in the practice of continuing education programming.
• Assess existing programs and partnerships to ensure a robust portfolio of offerings that meet student and industry requirements.
• Ensures the development, implementation and management of financially viable, high quality adult learning opportunities.
• Establish an academic program plan to meet annual projected registrations and budget requirements.
• Collaborate with marketing department to promote programs to meet projected registration targets and business goals.
• Facilitate program, certificate, and course approvals through Cont Ed committees, and maintain, the programming area(s) under his/her direction
• Demonstrating initiative, being creative and accepting challenge to generate improvements and foster positive outcomes.
• Develop, updates, reviews, and manage programs and courses to meet educational needs both locally and nationally, in both existing and new markets.
• Recruit, onboard, and support instructors while planning and managing programs, ensuring financial viability, curriculum alignment, and quality learning experiences.
• Demonstrating excellence in the theory and practice of adult education.
• Oversee individual course and/or program design to ensure adherence to sound adult and continuing education principles and practices and curriculum relevancy.
• Ensure the provision of quality educational experiences and customer value.
• Develop and maintain professional association relationships

• Sharing information in an effective and collaborative manner. Exercising judgment is essential for many aspects of the position: resolving problems, managing conflicts, competing priorities, etc.
• Explains difficult or sensitive information and works to build consensus
• Responsible for developing and maintaining productive working relationships with other staff groups

• Solves complex problems; takes a new perspective on existing solutions
• Exercises judgment based on the analysis of multiple sources of information
• Requires significant problem solving expertise and analytical thinking
• Provides support in solving highly complex issues that may be outside of their scope of responsibility
• Partner with various areas to resolve conflict or issues related to complex cases or service delivery

• Achieving positive outcomes by encouraging, supporting, coaching, developing and mentoring others.
• Provides strategic leadership in the ICT area to support student and industry needs and is aligned with the direction of the University
• Lead projects with manageable risks and resource requirements
• Ensure program quality and relevance through the recruitment, development and retention of excellent instructors from industry, government and education.
• Develop and maintain effective working relationships with program managers, program coordinators, student services, instructors, prospective students, employers, professional bodies and other faculties of the university to assure ongoing identification of educational needs and new programming opportunities.
• Work effectively in collaboration with Continuing Education and University of Calgary staff responsible for the functions of finance, HR, information technology, marketing, and academic governance, as well as with…