Technical Trainer - Collision Repair

Fix Network is a global leader in repair and restoration services for vehicles, homes, and businesses, supporting a growing family of locally owned and operated brands in collision repair, mechanical services, glass care, and property restoration.

As a Technical Trainer, you will be responsible for designing, developing, and delivering engaging technical training programs that support the continuous development of our network. You will help transfer knowledge and promote best practices related to collision repair, emerging automotive technologies, and evolving industry requirements.

You will contribute to identifying training needs, developing engaging learning materials, coordinating training activities, and evaluating results to ensure an effective and lasting learning experience.

• A strong commitment to quality and excellence
• Creative thinking and an innovative mindset
• A passion for continuous learning and professional development
• Strong analytical and problem-solving skills
• A high level of accountability and autonomy
• Critical thinking and research skills
• Sound judgment and decision-making abilities
• Leadership skills and the ability to positively influence others
• The ability to coach, advise, and support learners
• Professional ethics and integrity
• Excellent planning and organizational skills
• The ability to work effectively in a regulated environment
• Strong interpersonal and communication skills
• Coaching and mentoring abilities
• Effective priority management
• A collaborative, team-oriented approach

• Collaborate with the Training Director and Training Coordinator to develop and implement training strategies across the network.
• Conduct training needs analyses to identify skills and competencies to be developed within the network.
• Design, develop, and maintain engaging training content, participant guides, presentations, and reference materials.
• Deliver training in classrooms, workshops, online environments, and through one-on-one coaching.
• Adapt teaching and facilitation methods to different learning styles and audiences.
• Ensure training records are accurate, complete, and up to date.
• Assess participants’ knowledge and skills through examinations, practical assessments, and validation activities.
• Provide recommendations to support the continuous improvement of training programs.
• Promote industry best practices and recognized standards, including I-CAR and OEM standards.
• Monitor certifications and development pathways for franchisees and employees across the network.
• Work closely with Operations teams to ensure training initiatives are aligned with business needs and priorities.
• Participate in industry events, trade shows, career fairs, and other corporate or networking activities.
• Stay current with emerging automotive technologies, ADAS systems, electric vehicles, repair procedures, and market trends.
• Contribute to the management of the training calendar and monitor registrations.
• Participate in the development and tracking of training-related budgets.
• Perform other related duties as required.

• Minimum of 5 years of experience in the collision repair industry.
• Significant experience as a collision repair technician, estimator, technical specialist, or shop manager.
• I-CAR Platinum certification or equivalent certification is an asset.
• Experience in training, coaching, or knowledge transfer is an asset.

• In-depth knowledge of collision repair processes and procedures.
• Strong understanding of ADAS systems, electric vehicles, and emerging automotive technologies.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Teams.
• Excellent presentation and group facilitation skills.
• Ability to simplify and communicate complex technical…