Job Description & How to Apply Below
The Engineering Student Centre within Schulich School of Engineering is currently seeking a Full-time Regular Academic Advisor.
The Engineering Student Centre provides a wide range of services to more than 4,500 undergraduate students, 2,000 graduate students and over 220 faculty members, as well as prospective students and other visitors including industry professionals.
This ESC relies heavily on teamwork to complete important academic processes and meet very tight deadlines and focuses on the following: providing empathetic and quality advice and service to students; maintaining essential records relating to students and programs; facilitating smooth operation of the undergraduate programs within the Schulich School of Engineering (SSE). The responsibilities of this position include providing comprehensive academic advising to prospective, current, and new students, supporting their academic success through informed guidance on program requirements, course selection, institutional policies, and available resources.
The Academic Advisor fosters student engagement and persistence by assisting students in developing educational plans, addressing academic challenges, and connecting them with appropriate campus supports and services.
The Engineering Student Centre deals with all related issues from admission to convocation, including the annual student performance review, program placement, award selection, and approval of the convocation list. The school currently admits approximately 1000 students to the first-year program and graduates 800 each year. The students participate in a broad range of academic activities in ten-degree programs.
Proper time management is essential, as the position involves managing multiple priorities, competing deadlines, and a high-volume workload within a dynamic and evolving environment. Strong teamwork, collaboration, communication, and a service-oriented approach are critical to success. The incumbent is expected to work independently with minimal day-to-day supervision, exercise sound judgment, and take responsibility for ensuring the accuracy and quality of their work.
Meticulous attention to detail and accuracy is required, as errors may have significant impacts on student's academic record, progression, and overall academic experience.
This position reports to the Manager, Advising in the Engineering Student Centre and is 35 hours per week, Monday to Friday, 8:30am-4:30pm. Flexibility in scheduling may be required during peak periods and to support strategic initiatives. Occasional evening and weekend work may also be required.
Summary of
Key Responsibilities
(job functions include but are not limited to):
Provide comprehensive academic advising to prospective, continuing, and graduating undergraduate and graduate students, interpreting program requirements, academic regulations, policies, and procedures while considering individual student circumstances.
Resolve a wide range of complex registration and enrolment issues for continuing students, ensuring adherence to Faculty and University regulations while supporting student success.
Monitor student progress toward degree completion, including academic standing, probation, requirement to withdraw, unsuccessful second attempts, grade changes, program placement, scholarships and awards, and related academic review processes.
Respond to a high volume of email, virtual, and in-person inquiries from prospective and current students, collaborating with other Advisors to ensure timely, accurate, and student-centered service, particularly during peak advising periods.
Develop and support alternate degree progression plans for students requiring accommodations, including varsity athletes, exchange students, visiting students, open studies students, and students registered with Student Accessibility Services.
Collaborate with Program Directors, Associate Deans, academic departments, and other campus partners on all aspects of student affairs, from admission and registration through to graduation and convocation.
Maintain accurate, complete, and confidential student records in accordance with university policies and legislative requirements.
Support graduation processes, including degree audits, verification of program requirements, and preparation and submission of graduation approvals.
Coordinate and administer student support initiatives and academic processes, including the Academic Turnaround Program (ATP), supplemental examinations,…
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