Energy Market Dispatcher

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Organization: Arcobi

Role: Electricity Market Dispatcher

Location: Calgary, AB, On Site work environment

Address: Suite 865, 401 9th Ave SW, Calgary, AB

Website:

This is a 24/7 operational role supporting real-time electricity markets and power generation assets.

Successful candidates must be comfortable working a rotating schedule that includes:

• 12-hour shifts
• Days and nights
• Weekends
• Statutory holidays

This role is ideal for individuals who thrive in fast‑paced operational environments where accuracy, accountability, and timely decision‑making are critical.

Similar to a control room, trading floor, system operations centre, or emergency response environment, the work is time‑sensitive and requires a high level of focus and attention to detail.

In addition to base compensation, this position offers overtime opportunities and shift premiums.

Arcobi is a Calgary‑based technology company helping power producers and energy asset owners make better decisions through real‑time market intelligence and AI‑powered software.

As electricity markets become increasingly complex, Arcobi provides the tools and expertise needed to help clients optimize operations, respond to market signals, and maximize the value of their generation assets.

At its core, the Electricity Market Dispatcher helps power generators participate successfully in electricity markets.

You will monitor real‑time market activity, coordinate dispatch instructions from system operators such as AESO and ERCOT, communicate with customers, and ensure all actions are completed accurately, efficiently, and in compliance with market rules.

Every shift, you will be responsible for helping clients respond appropriately to changing market conditions while maintaining accurate records and ensuring regulatory compliance.

In electricity markets, dispatch refers to instructions that determine when and how much electricity a generating asset should produce.

For example:

• The grid operator may instruct a power plant to increase production because demand is rising.
• The grid operator may require a generator to reduce output because market conditions have changed.
• An operational issue may require immediate communication between the ISO and the asset owner.

The Electricity Market Dispatcher helps coordinate these activities, ensuring information is communicated clearly, actions are documented accurately, and market requirements are met.

You will:

• Monitor real‑time electricity market activity and system conditions
• Coordinate dispatch instructions from ISOs including AESO and ERCOT
• Support reliable operation of customer generation assets
• Respond to urgent operational situations when required
• Maintain accurate records of dispatch activity and communications
• Ensure compliance with ISO rules, regulations, and internal procedures

You will:

• Track market prices, generation activity, and system conditions
• Use Arcobi's AI‑enabled tools and dashboards to support operational decision‑making
• Identify trends, anomalies, and opportunities within market data
• Support internal reporting and performance analysis

You will:

• Serve as an operational point of contact for customers
• Communicate dispatch information and operational updates clearly and accurately
• Participate in customer meetings when required
• Help customers understand market activity and operational outcomes
• Work collaboratively to resolve issues and improve performance

The focus of the role is operational excellence, responsiveness, and supporting customers through accurate communication and execution.

The strongest candidates are often individuals who have worked in environments where decisions matter, timelines are tight, and mistakes have consequences.

Examples may include:

• Electricity market operations
• Grid operations
• Power generation
• Energy trading support
• Utilities
• Control room environments
• Industrial operations
• Logistics and transportation operations
• Other real‑time operational environments

More important than any specific industry background is…