Mission Specialist, Land C5ISR

Mission Specialist, Land C5

ISR
General Dynamics Mission Systems‑Canada in Calgary is seeking an experienced Mission Specialist to join our Land C5

ISR team. This role leverages military operational knowledge to drive customer relations, provide mentorship, support system integration, and deliver actionable insights through detailed field reports.

Job Description
As a Mission Specialist you will be responsible for:

Utilizing operational expertise to ensure end‑user requirements are accurately captured, communicated, and prioritized.

Leveraging military knowledge in customer relations and collaboration with engineering and integration teams.

Providing mentorship and guidance to users, both in classroom and field environments, ensuring proficiency with our systems.

Reporting system‑related problems across all aspects of functionality, hardware, software, firmware, operating manuals, training, and usage.

Composing detailed written reports identifying observations from the field, including baseline delivery, equipment performance, procedures, and training effectiveness.

Gathering ongoing feedback from the field, recommending system enhancements and training updates as needed.

Supporting integration activities such as communication system testing, field trials, and user experience events.

Delivering in‑person presentations to provide status updates and attending planning sessions with internal teams and customers.

How We Work

Work Schedule:

37.5 hours per week

Hybrid – mix of onsite and work from home

Travel required for customer sites

Qualifications

Minimum 7 years of military experience

Excellent customer service and communication skills

Ability to establish and maintain positive client relationships

Strong problem‑solving abilities and attention to detail

Ability to work independently and within a team

Flexibility to travel as required

Applicants must be eligible to work in Canada and must meet all Canadian Government security clearance requirements.

Salary
$80,000 – $95,000 CAD annual.

Benefits

Medical, dental and vision coverage for employee and eligible dependents at no cost to the employee

Flexible benefit options (including HCSA)

Emergency medical travel insurance

24/7 virtual health care services

Employee & Family Assistance Program (EFAP)

Onsite fitness facilities and employee resource groups

Defined Contribution Pension Plan (DCPP) with employer contributions after 3 months of service

Access to financial advisors for investment advice and comprehensive planning

Voluntary Registered Retirement Savings Plan (RRSP) accessible from day one

Sick leave and disability programs

Vacation, holidays, vacation purchase plan and parental leaves with top‑up options

Free onsite parking

Employee social clubs and recreational activities

Why Join Us?

Purposeful

Innovation: Work on solutions that make a real difference and innovate with cutting‑edge technology.

Connection:
Foster a culture of belonging, inclusivity, and collaboration.

Challenging and Rewarding Career Pathways:
Access to mentorship, training, internal mobility, and professional certification support.

Accommodation
If you require accommodation during any stage of the application process, please contact Human Resources at

Closing Date
We reserve the right to close this vacancy early. Submit your application as soon as possible.