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Job Description & How to Apply Below
We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we’re all about offering real value. As we continue to expand our network, increase flight frequencies and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone.
We know who we are, and we’re confident in our approach, but we don’t take ourselves too seriously.
Your Team
Join Flair’s Technical Services Engineering team as a Reliability Technical Services Engineer, where safety, reliability, and operational performance are essential to supporting a safe and dependable airline operation. Reporting to the Technical Services Manager or designate, you will be responsible for monitoring fleet health, analyzing reliability trends and supporting corrective actions that improve dispatch reliability and reduce operational disruptions. In this role, you will work closely with teams across Technical Services, Maintenance Programs, Line Maintenance, Quality Assurance, OEMs, vendors and other cross‑functional stakeholders to investigate reliability risks, review fleet performance data and provide data‑driven technical recommendations.
The position requires the ability to work independently with minimal supervision in an office environment. Occasional domestic or international travel may be required to support operational, technical or training requirements. This position is based on‑site at our Calgary, AB office.
A Day In The Life
Compile and issue monthly Reliability Statistics Reports, and routinely review Journey Logs, delay/cancellation data and unscheduled component removals.
Investigate repetitive aircraft defects, in‑service fleet problems, and complex requests from Line Maintenance, offering data‑driven recommendations for improvement.
Lead monthly Fleet Performance & Dispatch Reliability meetings, and manage Data Collection, Analysis, Reporting and Follow‑up functions of the Reliability Program.
Develop, revise and implement custom maintenance program task cards; evaluate component and system performance using in‑service failure data and maintenance history.
Provide technical support for modifications to the reliability and maintenance programs, considering changes in aircraft utilisation, staffing, ground time and network demands.
Liaise with vendors, Field Service Representatives, OEMs and other engineering trades to ensure that maintenance and reliability issues are addressed and that any upgrades or improvements are integrated effectively.
Support new aircraft inductions, internal/external audits and business improvement initiatives, while optimising scheduled maintenance visits and heavy maintenance programmes.
Act as a backup to maintain and continuously improve the scheduled maintenance programme, ensuring alignment with company policies, manufacturer guidance and Transport Canada regulatory requirements.
Participate in maintenance status and planning meetings as a key technical advisor for Reliability.
Actively contribute to Flair’s Safety Management System (SMS) programme and perform the Fleet Manager role during their absence.
Perform other duties as assigned, ensuring the overall dependability and safety of Flair’s fleet.
What You Bring To
The Role
Education:
Bachelor’s degree in Aerospace Engineering or a related discipline.
Hold a valid Transport Canada AME M, E or S licence.
Experience:
Minimum of six (6) years of relevant aircraft maintenance, technical services, reliability, maintenance programmes or airline engineering experience preferred.
Minimum of two (2) years of Boeing aircraft experience preferred.
Boeing 737 NG and/or MAX endorsement is considered an asset.
Demonstrated knowledge of Canadian Air Regulations (CARs).
Knowledge of computer‑based maintenance software; AMOS considered an asset.
Intermediate proficiency using Microsoft Office Outlook, Word, Excel and data entry.
Skills & Abilities:
Demonstrated ability to work effectively in a high‑stress, deadline‑driven,…
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