Mining Application Specialist - MineStar

## Mining Application Specialist - Mine Star Apply locations :
Calgary, Alberta:
Edmonton, Albertaposted on:
Posted Yesterday job requisition :
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** Career Area:
** Product Support
*
* Job Description:

**** Your Work Shapes the World at Caterpillar Inc.
** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.
** Join Us as a Mine Star Application Specialist – Be at the Forefront of Autonomy
** Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work?

If you answered
* yes*, then this is your opportunity to join  our team that’s transforming the future of mining.

As a
** Mine Star Application Specialist**, you’ll be stationed at
** Imperial Oil’s Kearl oil sands mine in Alberta**, working directly with our customers to support and maintain a fleet of
** Caterpillar autonomous haul trucks**. The Kearl mine is a large-scale operation where traditional haul trucks have been successfully converted to autonomous mode. With over
** 81 fully autonomous trucks**, it stands as one of the
** largest autonomous mining fleets in the world**, showcasing cutting-edge technology and innovation in the field.

This is more than a job—it’s a chance to
** influence change, drive innovation**, and see the results of your work in real time.
** What Makes This Role Unique?**
* ** 14x14 Day and Night Shift Roster**:
Work hard for 14 days, then enjoy 14 days off. Travel, relax, recharge—your time is truly yours.
* ** On-Site Impact**:
Be the go-to expert on-site, ensuring systems run smoothly and efficiently.
* ** Innovation in Action**:
Collaborate with Caterpillar’s engineering teams to identify and implement product improvements.
* ** Hands-On Problem Solving**:
Troubleshoot, analyze, and optimize cutting-edge autonomous systems.
* ** Unique global exposure:
** Mine Star Command spans three continents, offering international site visits and cross-border collaboration that enhance training and operational experience.
*
* What you will do:

**
* ** Implementing Mine Star Command
** and optimizing system performance.
* ** Building trusted relationships
** with customers through close internal and external collaboration.
* ** Supporting and advising
** Mine Star Command Office Supervisors, Builders, Controllers, and Pit Technicians on all aspects of system performance, with a focus on minimizing downtime.
* ** Providing technical support
** to Supervisors and Technicians responsible for on-board maintenance of the Mine Star Command System.
* ** Assisting with hardware and software installation and configuration**, including the development of Quality Assurance and Quality Control processes.
* ** Measuring, benchmarking, and reporting
** on system performance, while identifying opportunities for improvement.
* ** Creating training materials and process documentation
** to support ongoing learning and operational excellence.
* ** Executing continuous improvement projects
** to optimize production and efficiency
** What skills you will have:
**** Technical knowledge
** in
** mining technology**, mechanical/electrical systems, and machine control systems.
** Field Support Experience
** in post-sales
** hardware maintenance and troubleshooting**, with a strong focus on product support. Skilled in working with dealers to resolve technical issues and ensure effective maintenance.
** Problem-Solving Mindset
** to identify root causes and drive solutions.
** Communication & Collaboration Skills
** to work effectively with cross-functional teams and customers.
** Analytical

Skills:

** Proven experience in
** building and maintaining dashboards
** using tools like
** Power BI
** to enhance visibility and support data-driven decision-making.
** Additional Information:
** This position is based at…