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Director, Engineering Technical Services

Job in Calgary, Alberta, D3J, Canada
Listing for: Westjet-Airline
Full Time position
Listed on 2026-07-04
Job specializations:
  • Engineering
    Operations Manager, Regulatory Compliance Specialist
  • Management
    Operations Manager, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 120000 - 160000 CAD Yearly CAD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Director, Engineering Technical Services Job Description

Posted Wednesday, June 3, 2026 at 6:00 a.m. | Expires Thursday, June 18, 2026 at 5:59 a.m.

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Overview of Role

We are seeking a Director, Engineering and Technical Services to provide strategic leadership and governance of engineering and technical services functions across the West Jet Group fleet. This role is accountable for fleet airworthiness, engineering governance, regulatory compliance, and reliability performance. The Director ensures the integrity of engineering standards, technical decision-making, and operational support to maintain aircraft availability and protect the Air Operator Certificate (AOC).

Key

Accountabilities Engineering Governance & Technical Authority
  • Provide enterprise-wide oversight of engineering standards, technical approvals, and delegated authority.
  • Ensure all engineering decisions, policies, and practices align with Transport Canada requirements, OEM specifications, and internal standards.
  • Govern configuration control and technical publications to maintain accurate, compliant aircraft records.
  • Act as the senior engineering authority supporting AOC compliance and regulatory adherence.
Fleet Reliability & Engineering Strategy
  • Own the enterprise fleet reliability strategy, leveraging engineering analytics, root cause analysis, and corrective action programs.
  • Lead power plant and systems reliability performance, including monitoring, troubleshooting governance, and OEM engagement.
  • Drive initiatives to improve aircraft availability, reduce operational disruptions, and minimize AOG events.
  • Establish reliability programs and performance frameworks to optimize operational outcomes.
In-Service Engineering & Operational Support
  • Provide leadership and direction to In-Service Engineering to support day‑to‑day operations and optimize aircraft utilization.
  • Ensure timely, effective technical support to maintenance and operational teams for complex or recurring issues.
  • Balance operational responsiveness with strong engineering governance and independent oversight.
Regulatory Compliance & Airworthiness
  • Establish governance and prioritization frameworks for Airworthiness Directives (ADs), Service Bulletins (SBs), and OEM recommendations.
  • Ensure timely evaluation, applicability determination, and implementation strategies aligned with operational impact.
  • Maintain full compliance with Transport Canada and applicable regulatory authorities.
OEM & External Stakeholder Management
  • Act as the primary engineering interface with OEMs, regulators, and key technical vendors.
  • Influence OEM performance, escalation management, and technical issue resolution.
  • Ensure external partnerships support reliability, compliance, and operational performance objectives.
Leadership & Organizational Effectiveness
  • Lead, mentor, and develop a high‑performing team of engineering leaders and technical specialists (50–100 employees).
  • Set direction, priorities, and resource allocation across Engineering and Technical Services.
  • Foster a culture of safety, accountability, continuous improvement, and technical excellence.
  • Oversee succession planning, capability development, and organizational effectiveness within the function.
Cross‑Functional Alignment
  • Partner closely with the VP Fleet organization to ensure alignment on fleet programs, lifecycle initiatives, and performance outcomes.
  • Collaborate with Maintenance, Operations, and Supply Chain to ensure integrated operational performance.
  • Provide independent engineering expertise while maintaining clear governance boundaries between engineering and asset management.
Experience and Qualifications Education & Experience
  • Bachelor’s degree in Aerospace, Mechanical Engineering, or related discipline (or equivalent experience).
  • Minimum 10–12 years of progressive experience in engineering/technical services within airline, MRO, or OEM environments.
  • Significant senior leadership experience overseeing engineering governance, reliability, and compliance functions.
Licenses & Certifications
  • Deep knowledge of regulatory…
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