Dual Rate Slot Cashier/Slot Attendant
Job in
Calgary, Alberta, T3S, Canada
Listing for:
PURE Canadian Gaming
Part Time
position
Listed on 2026-02-14
Job specializations:
-
Entertainment & Gaming
Casino, Customer Service Rep, Gaming Manager, Online Gaming / Sports Betting
Job Description & How to Apply Below
Title
Dual Rate Slot Cashier/Slot Attendant
Reports To
Slots Supervisor/Slot Manager
Summary
Reporting to the Slot Supervisor / Slot Manager the Slot Cashier will ensure they promote utmost integrity and the highest caliber of customer service. The Slot Cashier will be required to administer/ exchange currency or redemption of TITO tickets. Responsibility of maintaining assigned areas in Slot Cage/Guest Services. The schedule for this position may vary and require the ability to work shift work, late nights, evenings, overnights, weekends and holidays.
Core Competencies
Customer ServiceTeam Work and CooperationInterpersonal AwarenessCommunicationJob Duties
Ensure the guest is being provided with superior customer serviceAdhere to all the established policies and procedures for effective and secure cash flowResponsible for the redemption of all TITO tickets as well as balancing them at the end of each shiftResponsible for assigned cash float, reconciliation of corresponding paperwork, and balancing currency at cash outIdentify and report counterfeit billsMonitor and report risk and safety concerns to ensure a safe environment for both associates and guestsSupport and communicate with all associates within the casino gaming floorResponsible for the daily execution of operational goals and objectivesActively promote the Players Card ClubComputer data entry of cash transactions, IVS Tito program, VLT’SActively communicates inefficienciesMaintains housekeeping of workstation and surrounding areasUphold a teamwork appearance offering assistance where available or when requestedAble to learn the duties of a Lotto/Retail cashierEnsure the Guest Services area meets desired presentation for our guests, clean and tidy throughout hours of operationPleasant phone etiquetteMaintain daily inventory control countsLearning and entering data into Players Club programMaintains a positive and respectful attitude with a “One Team” mindsetActively promote and sign up guests in the Casino’s Players ClubIs flexible and willing to perform duties as workload necessitatesUphold a teamwork appearance offering assistance where available or when requestedMaintain a AGLC gaming worker's licenseEnsure guests are provided with superior customer serviceAdhere to policies and procedures outlined on the slot floorAdminister hand pay jackpots, bill exchanges with guests, machine maintenance including diagnosis of machine malfunctions, ticket games, and game diagnosticsResponsible for the initial response to customer complaints, claims, and inquiriesEnsure compliance with AGLC terms and conditionsMonitor and report risk and safety concerns to ensure a safe environment for both associates and guestsSupport and communicate with all associates on the casino gaming floorExecute daily assigned operational goals and objectivesEnsure the slot floor meets desired presentation for guestsMaintain a positive and respectful attitude with a “One Team” mindsetUphold a teamwork appearance helping where available or when requestedAny other duties as requiredRequirements
18 years of age or olderAGLC Pro-Serve certificationAble to maintain security clearancePrevious experience working in a fast-paced restaurant or bar environmentMust be available to work days, late nights, evenings and weekendsFluent in the English languageHave reliable means of transportationThe schedule for this position may vary and require the ability to work shift work, late nights, evenings, overnights, weekends and holidays.A team player who is willing to learn new skillsEnergetic with a great personality and sense of humorBe approachable and hospitableProcess high standards in customer serviceWork Conditions
Must be able to lift a maximum of 25 lbs. using proper lifting techniques – responsible for stocking non-alcoholic beveragesMust be able to stand for prolonged period of time.Must be able to bend to reach shelvesMust be able to carry a serving tray with drinks/foodMust be able to carry out light cleaning dutiesMust be available to work all shifts including evenings, weekends and holidayMust be able to work in a fast-paced working environment
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