Casino Host VIP Engagement
Job in
Calgary, Alberta, D3J, Canada
Listed on 2026-06-03
Listing for:
ACE Casinos
Full Time
position Listed on 2026-06-03
Job specializations:
-
Entertainment & Gaming
Event Manager / Planner, Casino, Customer Service Rep, Gaming Manager
Job Description & How to Apply Below
Become a key player in VIP services at ACE Casinos as a Casino Host. Develop strong guest relationships to ensure exceptional experiences and promote loyalty.
This role demands an individual adept at personalizing engagement strategies for VIP guests. Reporting to the Player Development Manager, you'll build a database of guest preferences while actively engaging them through targeted marketing initiatives. Collaborate with various departments to enhance the overall guest experience and coordinate events efficiently.
Key Responsibilities:
• Create memorable experiences tailored for VIP guests
• Maintain and utilize a thorough knowledge of guest preferences
• Execute targeted marketing through various communication methods
• Track player engagement to identify opportunities for growth
• Monitor event activities to ensure guest satisfaction
Requirements:
• Minimum 18 years of age
• Valid class 5 driver’s license
• Excellent communication and customer service skills
• Clean Criminal Record’s Check required
• Flexible schedule availability required, including weekends
Seamlessly integrate your customer service expertise and event hosting abilities to provide exceptional VIP service.
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