Job Description & How to Apply Below
In this dynamic role, you will manage cross-functional teams to drive service quality and reliability across gaming platforms. The ideal candidate has a robust background in technical operations, customer service, and extensive experience in highly regulated environments. Your leadership will ensure exceptional client satisfaction through proactive support and solution delivery.
Key Responsibilities:
• Oversee Technical Client Services operations and enhancements
• Foster strong relationships through expert communication
• Serve as a point for managing critical operational incidents
• Partner with teams for effective business solutions
• Implement service improvement initiatives and monitoring
Requirements:
• Degree in Computer Science, IT, or similar
• 15+ years in gaming technology or client services
• Leadership experience in regulated casino environments
• Proficiency with gaming systems and APIs
• Strong management skills for enterprise clients
Lead technical client services with a focus on gaming and operational success at Light & Wonder.
#J-18808-Ljbffr
Position Requirements
10+ Years
work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×