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Job Description & How to Apply Below
Elevate your career as a VIP Account Manager with Fan Duel, where you’ll nurture high-value player relationships and lead a dedicated VIP team. This role demands strong customer service skills and industry passion.
As a VIP Account Manager, your focus will be on managing a portfolio of loyal clients while overseeing a small team. You'll play a crucial role in providing unparalleled experiences to VIP customers. This position requires expertise in high-end service, online gaming knowledge, and a commitment to responsible gaming practices.
Key Responsibilities:
• Manage and enhance VIP player relationships
• Deliver proactive service for customer loyalty
• Host VIPs at exclusive hospitality events
• Collaborate with internal departments to enhance experiences
• Coach VIP Account Managers to maintain service standards
Requirements:
• Minimum of 4 years in high-end customer service
• Experience in team management preferred
• Strong communication and analytical skills
• Passion for the online gaming industry
• Flexible availability for non-traditional hours
Become a key player in providing top-tier service at Fan Duel and lead a thriving VIP team.
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