Counter Sales Representative AB; Manchester

Build Your Career with a National Organization Where Your Expertise Makes an Impact

The Bolt Supply House, Source Atlantic, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data‑driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Counter Sales Representative based out of Calgary, AB location (3909A Manchester Road SE, Calgary AB).

We are seeking a dependable, customer‑focused professional to support both branch sales and warehouse operations in a fast‑paced industrial environment. This role plays a key part in ensuring seamless daily operations— from assisting customers and processing orders to maintaining accurate inventory and coordinating shipments.

• Respond to customer inquiries via phone, email, or in‑person with professionalism and technical expertise.
• Assess customer needs and recommend appropriate products, pricing, availability, and alternative solutions.
• Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
• Provide reliable updates on product availability, shipment status, and delivery timelines.
• Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues.
• Help maintain an organized, stocked, and professional counter area.
• Build and maintain strong relationships with new and repeat customers.
• Support inventory counts and maintain accurate system information.
• Uphold company policies and procedures while maintaining a professional branch presence.
• Perform other branch and counter‑related duties as assigned.

• 2+ years of experience in Industrial MRO, fasteners, components, or related environment is required.
• Experience operating warehouse equipment including forklifts, pallet jacks, and other material handling tools.
• Strong customer service skills with a professional, positive attitude.
• Clear and effective communication skills.
• Able to work in a fast‑paced environment and manage multiple tasks simultaneously.
• Solid problem‑solving skills with strong attention to detail and accuracy.
• Strong time management skills with the ability to work independently and as part of a team.
• Honest, dependable, and punctual with a proactive work ethic.
• Capable of following written instructions, safety procedures, and documented processes.
• Comfortable using computers, Microsoft Office (Outlook, Excel), and ERP/order entry systems.
• Working knowledge of business math including pricing, measurements, ratios, and basic algebra.

Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:

• Competitive compensation that recognizes your worth.
• A reliable health, drug, and dental plan that’s there for you and your family when you need it.
• An employer‑matching retirement savings plan for your financial security.
• Additional life and disability insurance options for peace of mind.
• Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
• An enriched vacation entitlement schedule for a balanced life.
• Participate in our physical fitness reimbursement program, championing your vitality.