Palace Theatre Front of House Leader

Position: The Palace Theatre Front of House Leader
Step into a pivotal role at The Palace Theatre as the Front of House Manager in Calgary. Drive exceptional service while coordinating operations, budgeting, and staff training on-site.

This Full-Time position at The Palace Theatre requires a dynamic manager focused on cooperation and communication between teams. Your responsibilities will include managing guest relations, executing operational standards, and ensuring budget adherence. You will continuously elevate service quality and resolve guest issues efficiently.

Key Responsibilities:

• Ensure professionalism in all guest interactions

• Facilitate communication between front and back house staff

• Manage promotional budgets and sales forecasts

• Provide comprehensive staff training programs

• Delegate tasks effectively to meet objectives

Requirements:

• Minimum 3 years in a comparable management role

• Expertise in guest services and operational management

• Strong leadership and communication skills

• Knowledge of budget analysis and POS systems

• Experience handling employee performance issues

Advance your career with superior management and service skills at The Palace Theatre.
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