Lead VIP Manager

Position: Lead VIP Manager Role at FanDuel
Join Fan Duel as a Lead VIP Manager, where you will oversee key VIP accounts and develop a motivated team. This customer-facing position requires expertise in high-end service and online gaming.

In this role, you will manage a portfolio of high-value players while mentoring a small team of VIP Account Managers. Your goal is to foster strong relationships and ensure a superior service experience. Experience in hospitality and a passion for the gaming industry will contribute to your success.

Key Responsibilities:

• Manage and retain high-value player accounts

• Ensure compliance with responsible gaming practices

• Develop relationships and reward VIPs through engagement

• Set productivity and service agreements for the team

• Organize hospitality events for VIP customers

Requirements:

• At least 4 years' experience in high-end service

• People management experience preferred

• Excellent verbal and written communication skills

• Solid analytical skills and Excel proficiency

• Willingness to work flexible hours

Bring your dedication to providing exceptional service to Fan Duel's VIP management team.
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