Alberta Relationship Manager at Super Group

Drive player loyalty as a Relationship Manager with Super Group in Alberta, focusing on High Value Customers. Leverage your insight and regulatory knowledge to enhance customer experiences.

Super Group is increasing its focus on customer relationships within Alberta's regulated market. The Relationship Manager will cultivate High Value Customer interactions, guiding behaviors while managing risks associated with responsible gambling.

Your role will be pivotal in shaping the quality of customer experiences and driving sustainable growth.

Key Responsibilities:

• Develop and manage a portfolio of High Value Customers

• Establish trusted relationships through effective communication

• Tailor experiences and initiatives to customer preferences

• Drive engagement aligned with performance metrics

• Ensure adherence to Alberta's regulatory standards

Requirements:

• Proven experience in managing high-value client relationships

• Strong communication and interpersonal skills

• Capacity to analyze data for decision-making

• Experience in gaming compliance and regulations

• Adaptable to changing environments and player needs

Contribute to Super Group’s commitment to exceptional customer service and responsible gaming in Alberta.
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