Penn Interactive VIP Host Specialist

Join Penn Interactive as a VIP Host Specialist and transform the customer experience for our most valued players. Utilize your gaming industry knowledge to foster relationships and maximize revenue.

In this role, you will maintain and grow a portfolio of VIP accounts, ensuring exceptional service through personalized communication and engagement. As a team leader, you will drive performance improvements among hosts and associates while managing a range of player interactions and hospitality events. Strong analytical and interpersonal skills are key components for this position.

Key Responsibilities:

• Build and sustain a portfolio of top-tier VIP accounts

• Anticipate player needs to enhance their gaming experience

• Lead performance updates for host and associate teams

• Communicate effectively through various business channels

• Ensure compliance with gaming regulations consistently

Requirements:

• Minimum 3 years gaming experience, including online

• At least 2 years in a sales-related account management role

• Excellent computer and data management skills

• Ability to travel for VIP events

• Genuine passion for sports and casino activities

Maximize your potential by delivering exceptional service and support to our elite clientele.
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