Part-Time Security Officer

Security Officers are responsible for the overall security of all chips, monies and gaming equipment, as well as the safety of patrons, casino employees and volunteer workers.

• Customer Service
• Decision Making and Judgement
• Safety Orientation
• Communication
• Teamwork

• Ensures that all money and chips are safeguarded in accordance with policy.
• Provide escorts to Organization Chip Runners completing chip fills and/or credits to tables.
• Provide escorts whenever and wherever monies and chips are moved within the casino.
• Provide escorts to patrons and (after dark) staff, from the casino to their vehicles.
• Provide escorts and verification for large jackpot payouts.
• Maintain security at all public entrances while the Casino is open.
• Completes written reports on all incidents.
• Identify and monitor suspected criminal activity.
• Provide prompt, courteous and friendly service to patrons and to fellow employee.
• Execute assigned duties in a positive and professional manner in accordance with Casino Terms and Conditions, Operating Guidelines and established company policies.
• Liaison with and provide assistance to the local police service.
• Maintain a high level of knowledge of all casino games and methods of cheating at play.
• Provide Medical Aid to patrons and employees.
• Control all Lost & Found items.
• Assist in the morning Slot Pull and evening Gaming and Poker Pulls.
• Provide coverage for Customer Service/Coat check when staff is on a break (checking coats, answering phones, paging patrons and employees, answering inquiries from patrons, etc.)
• Perform other reasonable job duties as requested by PURE Canadian Gaming.

• Security Clearance and License required
• First Aid Certification
• Notebook Training
• FINTRAC Training
• PPCT (Pressure Point and Control Tactics) and Hand Cuff Training
• AGLC Smart Training Program Certification within 30 days of hire
• Pro Tect - SECURITY Staff Training
• Pro Serve - LIQUOR Staff Training
• Deal Us In Phase I - CASINO Staff Training
• Deal Us In Phase II - CASINO Staff Training
• Ability to verbally communicate effectively with guests and co-workers.
• Customer Inquiries, customer service, conflict resolution
• Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walking
• Excellent interpersonal and communication skills
• Takes ownership of duties, shows initiative and is a proactive strategic thinker with a strong focus on goals, setting priorities and time management
• Team player

• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Must be available to work all shifts including evenings, weekends and holidays
• Must be able to work in a fast-paced working environment