Calgary Table Games Supervisor Position

Elevate your career as a Floor Supervisor in Calgary, AB, focusing on table game operations and exemplary customer service. This full-time role emphasizes leadership and strong communication.

As a Floor Supervisor, you will manage dealer activities on the gaming floor, ensuring adherence to all regulations while fostering a welcoming atmosphere for players. You will assist new players in learning game rules, oversee opening and closing procedures, and proactively handle customer concerns to enhance their experience.

Key Responsibilities:

• Monitor dealer activities for two game types

• Enforce AGLC rules for game security

• Assist new players to understand various games

• Report any procedural irregularities promptly

• Support payroll processing and attendance management

Requirements:

• Must be registered with AGLC

• Age restrictions apply: at least 18 years

• Familiarity with most table games needed

• Strong problem-solving and people skills

• Ability to work shifts, including weekends

Drive the customer experience and lead table game operations in Calgary's vibrant casino scene.
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