Off Track Betting; OTB) Cashier
Job Description & How to Apply Below
Elbow River Casino is looking for an experienced and customer-focused Off-Track Betting (OTB) Cashier to join our team.
As an OTB Cashier, you will provide friendly and efficient service to our guests while processing horse-racingwagers, balancing your float, operating specialized betting terminals, and ensuring all transactions are completed accurately and in accordance with applicable rules and procedures.
The successful candidate will be comfortable working in a fast-paced environment, have strong communication and customer service skills, andbe able to work independently with limited supervision. Previous experience with horse racing and Off-Track Betting is preferred.
Key Responsibilities- Provide exceptional customer service to guests.
- Process horse-racing bets using specialized betting terminals.
- Maintain and balance cash float accurately.
- Operate and perform basic troubleshooting of betting terminals and related equipment.
- Identify and report equipment malfunctions to the appropriate service technician.
- Prepare and maintain decoders and televisions used forhorse-racing broadcasts.
- Monitor for and report suspicious activity to the Supervisor or Security.
- Identify and report suspected counterfeit bills.
- Follow all rules, procedures and requirements established by the Canadian Pari-Mutuel Agency (CPMA).
- Organize and prioritize work effectively while managing multiple tasks.
- Communicate information clearly and professionally.
- Perform duties with limited supervision.
- Perform other related duties as assigned.
- Previous OTB, horse-racing or related bettingexperience is preferred.
- Excellent customer service skills.
- Effective verbal and written communication skills in English.
- Strong mathematical skills, including the ability toadd and multiply numbers quickly and accurately.
- Ability to multitask and handle a high-volume workload.
- Strong organizational and time-management skills.
- Ability to work independently and make sound decisions within established procedures.
- Basic computer skills.
- Must be 18years of age or older.
- Must be able to successfully pass a criminal background check.
- Must be available to work in a fast-paced customer-service environment.
- Gratuities
- Staff discount
- Positive and supportive work environment
- Opportunities to learn and develop new skills
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