Financial Service Associate

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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered  team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit

As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high‑value clients secure their futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities. You’ll create strong working relationships while making a difference in your clients’ financial success.

You’re flexible to work our banking‑centre hours, which may include evenings and weekends, and may work at multiple banking centres within a reasonable travel distance. At CIBC we enable the work environment most optimal for you to thrive in your role; to do so you’ll be on‑site full‑time.

• Client engagement – Leverage your knowledge of cash management, credit, investment and wealth protection to answer questions and provide information to clients. Partner with your Financial Advisor to help clients meet their financial goals.
• Problem solving – Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues and know when to lean on others to find solutions.
• Organizational skills – Prepare client files, book appointments, and maintain schedules. Help team success by improving productivity and proactively uncovering business opportunities.

• You put our clients first. You engage with purpose to find the right solutions and go the extra mile, because it’s the right thing to do.
• You engage with your heart and mind. You care about people and respect different perspectives and listen to and learn from the experiences of others.
• You’re passionate about people. You find meaning in relationships, surround yourself with a diverse network of partners, and connect with others through respect and authenticity.
• You’re motivated by collective success. Teamwork can transform a good idea into a great one and an inclusive team that enjoys working together can bring a vision to life.
• You love to learn. You are passionate about growing your knowledge and have a strong sense of curiosity.
• Values matter to you. You bring your real self to work and live our values – trust, teamwork, and accountability.

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• Competitive salary and incentive pay, banking benefits, a benefits program, a defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and Moment Makers, our social, points‑based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to invest in your growth and development.
• Subject to plan and program terms and conditions.

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, please contact Mailb
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• It is required that you be legally eligible to work at the specified location(s) and, where applicable, possess a valid work or study permit.
• We may ask you to complete an attribute‑based assessment and other skills tests (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during recruitment to help us get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Calgary – Shawnessy Corner

Regular

37.5

Analytical Thinking, Business Growth, Client Issue Resolution, Client Service, Customer Experience (CX), Financial Products, Post‑Sales Support, Product Knowledge

Entry level