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Job Description & How to Apply Below
Requisition
Join a purpose driven winning team committed to results in an inclusive and high‑performing culture.
PurposeLeads and oversees a Canadian Commercial Banking Mid‑Market Banking Relationship Management Team in Canada. They will be responsible for meeting objectives related to the profitable growth and client satisfaction of an assigned portfolio of Business Clients by providing strategic direction, leadership and oversight for Relationship Management across the Mid‑Market segment in a defined market area.
Accountabilities- Leads and drives a customer focused culture throughout the team to deepen client relationships and leverage broader bank relationships, systems and knowledge.
- Develops sales‑management strategies and leads the implementation of tactical plans for the assigned geographic area to support the Canadian Commercial Banking strategy and business objectives.
- Ensures the customer portfolio assigned to the team receives ongoing attention to improve and retain relationships.
- Maintains a high market profile within the assigned market area with both internal and external contacts.
- Establishes and monitors team goals.
- Considers the bank’s risk appetite and risk culture in day‑to‑day activities and decisions.
- Creates an environment in which the team pursues effective and efficient operations in accordance with Scotiabank’s Values, Code of Conduct and Global Sales Principles while ensuring adequate adherence to operational compliance (AML/ATF/sanctions and conduct risk).
- Builds a high‑performance environment and implements a people strategy that attracts, retains, develops and motivates the team by fostering an inclusive work environment and using a coaching mindset and behaviours, communicating vision/values/business strategy, and managing succession and development planning for the team.
Reporting to:
Vice President, Canadian Commercial Banking
Direct Reports:
Relationship Managers (Core and Growth) – varies across regions
- Clients are in Canada and usually in the same region, though they may have operations across the country and in international locations.
- Clients are in the Mid‑Market segment, borrowing between $1 MM and $25 MM or non‑borrowing (typically deposits < $50 MM). Borrowing clients usually have moderate to high complexity financial solutions; client sales typically up to $75 MM.
- Interact primarily with internal partners such as Global Risk Management, Retail Business Banking Operations, Global Business Payments, Global Transaction Banking, Leasing, Global Banking Markets, Wealth Management, Enhanced Due Diligence Unit and the Canadian Commercial Banking Executive Office.
- Incumbent will be in contact with client CFOs, Controllers and Centres of Influence within the market area, building and maintaining key internal relationships.
- Interact with external parties such as solicitors, accountants, professional service providers and other banks.
- Continuously provide service consistent with Scotiabank Service Standards, Complaint Resolution Standards and procedures, and look for opportunities to promote the sale of bank products and services.
- Environment is fast‑paced and demanding; priorities often need re‑adjustment to accommodate urgent requests.
- University degree in business, economics or other business‑specialty background.
- Must have at least 5 years of commercial banking experience.
- Strong network of prospects, potential Relationship Manager candidates and Centres of Influence in the region.
- Expert knowledge of Canada’s financial services marketplace and of the assigned market areas, key industries, major customers and competitive positioning.
- Solid understanding of Canadian Commercial Banking objectives, strategies and structures. Must possess tactical planning skills and implementation/management skills.
- Expert sales‑management, coaching, relationship‑building and leadership skills.
- Strong interpersonal skills essential for business development/customer relationship building and for facilitating a positive, effective team environment.
- Ability to articulate views to all levels, both within the bank and…
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