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Bilingual

Inbound Mortgage Collections Specialist – Hybrid

Job in Calgary, Alberta, D3J, Canada
Listing for: MCAP Group of Companies
Full Time position
Listed on 2026-03-01
Job specializations:
  • Finance & Banking
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 50000 - 55000 CAD Yearly CAD 50000.00 55000.00 YEAR
Job Description & How to Apply Below
A leading mortgage finance company is searching for an Inbound Customer Service Representative for Early Collections in Calgary. This full-time role involves resolving delinquent accounts, working with homeowners to prevent future arrears, and maintaining accurate records. Candidates should have experience in collections within the residential mortgage sector, proficiency in Outlook and Excel, and strong problem-solving abilities. Bilingualism in French and English is an asset.

The role supports a hybrid work model and offers a competitive salary between $50,000 and $55,000.
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