Level 2, Estate Administrator - Bankruptcy

Bromwich+Smith, 800 5th Avenue SW, Calgary, Alberta, Canada

Posted Thursday, August 27, 2026 at 8:00 AM

What We Do:

As one of the fastest growing insolvency firms in Canada,Bromwich+Smith’sgoal is to help an ever-greater number of Canadians find relief from debt. We love to work here because we loveto help people. We are a professional organization with a purpose to alleviate the challenges of debt for Canadians. Importantly, we are not a collection agency, nor do we lend money to people;

we work directly with clients and their creditors to solve client challenges.

What We Value:

AtBromwich+Smith, putting people firstisn’tjust an idea — it is embedded in our purpose and values and is central to our daily operations. This also means putting our employees first and supporting them. Our values include:

People Come First, Committed in Heart and Mind, Succeed Together, Own It,Finda Better Way, and Do the Right Thing.

Location: Downtown Calgary or Remote
Reports to: Manager, Bankruptcy Services

Bromwich+Smith is looking for an experienced and detail-oriented Level II, Estate Administrator – Bankruptcy to support the administration of bankruptcy estates and help clients move successfully through the bankruptcy process.

In this role, you will manage a portfolio of bankruptcy files, monitor client compliance and payments, complete key estate reviews, and ensure files are administered accurately and in accordance with legislative and regulatory requirements.

You will work directly with clients, Licensed Insolvency Trustees, creditors, the Office of the Superintendent of Bankruptcy, and internal administration teams. Strong judgment, organization, communication, and problem-solving skills are important, along with the ability to support clients who may be experiencing difficult financial circumstances.

This opportunity is well suited to someone who enjoys detailed case management, working within regulated processes, resolving complex file issues, and helping clients understand what comes next.

• Manage the day-to-day administration of assigned bankruptcy files.
• Ensure estate activities are completed in accordance with the Bankruptcy and Insolvency Act (BIA), Office of the Superintendent of Bankruptcy directives, and B+S procedures.
• Use dashboards and insolvency software to monitor estate progress, client performance, outstanding requirements, and discharge readiness.
• Conduct estate reviews at key stages to confirm client compliance and identify outstanding requirements.
• Maintain complete, accurate, and organized estate documentation.
• Verify client and estate information and ensure files meet applicable privacy and regulatory requirements.
• Identify issues early and take appropriate action to keep files progressing.

• Explain estate requirements, timelines, changes, and next steps clearly and respectfully.
• Monitor client payments and proactively follow up on arrears, missed payments, and non-sufficient funds.
• Guide clients through income-reporting requirements and surplus-income calculations.
• Request and follow up on missing or incomplete information.
• Help clients understand their responsibilities and what is required to move toward discharge.
• Communicate sensitive or difficult information with empathy, patience, and professionalism.
• Document client conversations and actions accurately.
• Review files for compliance concerns, client conduct issues, asset questions, and other matters that may affect estate administration or discharge.
• Use sound judgment to resolve routine issues independently.
• Escalate complex, unresolved, or higher-risk matters to senior team members, leadership, or the Licensed Insolvency Trustee when required.
• Work with…