Level 2, Estate Administrator - Proposals

Bromwich+Smith, 800 5th Avenue SW, Calgary, Alberta, Canada

Posted Tuesday, September 8, 2026 at 8:00 AM

What We Do:

As one of the fastest growing insolvency firms in Canada,Bromwich+Smith’sgoal is to help an ever-greater number of Canadians find relief from debt. We love to work here because we loveto help people. We are a professional organization with a purpose to alleviate the challenges of debt for Canadians. Importantly, we are not a collection agency, nor do we lend money to people;

we work directly with clients and their creditors to solve client challenges.

What We Value:

AtBromwich+Smith, putting people firstisn’tjust an idea — it is embedded in our purpose and values and is central to our daily operations. This also means putting our employees first and supporting them. Our values include:

People Come First, Committed in Heart and Mind, Succeed Together, Own It,Finda Better Way, and Do the Right Thing.

Location: Downtown Calgary or Remote
Reports To: Manager, Proposal Services
Employment Type: Full-Time, Permanent

As a Level II, Estate Administrator – Proposals
, you will be responsible for administering Consumer Proposal files and proactively resolving proposal-related matters while ensuring files are managed accurately, efficiently, and in accordance with regulatory requirements.

You will work closely with clients, creditors, and internal team members and act as a knowledgeable resource for Level I Estate Administrators. You will use your understanding of insolvency procedures and sound judgment to resolve routine and moderately complex issues, while escalating more complex matters when needed.

• Administer Division II Consumer Proposal files in accordance with the Bankruptcy and Insolvency Act (BIA) and applicable Office of the Superintendent of Bankruptcy (OSB) Directives
  .
• Ensure filing, reporting, review, revival, annulment, and amendment requirements are completed accurately and within required timelines.
• Document proposal administration activities in accordance with Bromwich+Smith processes and best practices.
• Use Proposal Administration dashboards and other internal tools to monitor estate files, client performance, arrears, and file status.
• Follow up with clients regarding missed payments, NSFs, arrears, and other outstanding requirements.
• Review and verify information for accuracy, privacy, and regulatory compliance.
• Process and maintain client and estate information using applicable insolvency software.
• Coordinate with internal teams to confirm creditor claims, voting information, and other details required to progress files.
• Provide day-to-day guidance and support to Level I Estate Administrators on routine proposal administration matters.
• Apply technical knowledge and judgment to identify issues and recommend appropriate solutions.
• Escalate complex, unusual, or ambiguous matters to Senior Estate Administrators or leadership.
• Support timely resolution of client and creditor questions.
• Identify opportunities to improve workflows, tools, and administrative processes.
• Contribute to a collaborative team environment by sharing knowledge and supporting consistent practices.

This role may also be required to complete other duties as assigned.

• Post-secondary education in business administration, finance, accounting, legal administration, or a related field is considered an asset.
• Relevant insolvency training or industry education is considered an asset.

• Previous experience administering Consumer Proposal or insolvency files
  .
• Experience working with the Bankruptcy and Insolvency Act, OSB Directives, or regulated administrative processes.
• Experience communicating directly with…