Job Description & How to Apply Below
As a Personal Banking Associate Trainee, you will support the branch frontline with customer transactions and banking solutions. You will guide customers to appropriate staff for new accounts, investment advice, and financial needs. The role requires customer experience skills, banking knowledge, sound judgment, and clear communication.
Key Responsibilities:
Engage customers in advice needs and service transactions
Educate customers about mobile, ATM, and online banking
Guide customers toward appropriate banking solutions and contacts
Support scheduled cash and non-cash transactions
Complete accurate processes and documentation
Requirements:
High School diploma and/or one year relevant experience
Complete Investment Funds Canada certification within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Strong communication, organization, planning, and time management skills
Bring customer experience, banking knowledge, and digital education skills to TD Canada Trust’s Red Deer branch team.
Position Requirements
10+ Years
work experience
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