Visitor Services Team Leader IV – Anticipatory

Location: Lake Louise

Visitor Services Team Leader IV – Anticipatory

Parks Canada - Lake Louise, Yoho & Kootenay Field Unit – Visitor Experience

Closing date:
February 20, 2026 - 23:59, Pacific Time

Reference number
CAP
26J
- Selection process number
2026-PKS-LLYK-EA-006 Location
Lake Louise (Alberta)
Employment tenure
Acting, Assignment or specified period Salary
$80,860 to $87,376 - (under review)
Level
PM-04 Who can apply
All persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada:
Canadian Citizenship, permanent resident status, or work permit.

On this page

About the position

Duties
The Visitor Services Team Leader IV (PM 04) reports to the Visitor Experience Operations Coordinator (PM 05) and leads the Visitor Access Team, responsible for traffic management, shuttle operations, mobile park pass revenue collection, visitor information, and litter/janitorial services. This role directly oversees several high profile contracts to deliver a seasonal shuttle service serving over 3,000 visitors per day!
Work environment
Working in the mountain national parks is not just a job; it’s a lifestyle. Are you an energetic team-player with excellent organization and project management skills? Are you someone who can build and maintain diverse and effective professional relationships? Working in some of Canada’s oldest national parks and in a field unit that bridges two provinces, you will proactively contribute to a variety of matters pertaining to visitor access and traffic management.

Top reasons to work for Parks Canada:
⚖️ Work-life balance
📅 Paid vacation and leave
💰 Pension and retirement benefits
🩺Health and dental benefits
📚 Training and professional development
🏞️ Working in beautiful locations
📈 Transfer and promotion opportunities
🤝 Diverse and inclusive workplaces
🍁 Contribution to public service Intent of the process
The results of this process will be used to fill an anticipated term vacancy and may be used in the future to fill permanent or temporary vacancies that may arise at the PM 04 group and level, in the same, or other, areas within the Parks Canada Agency with full or part-time hours for various tenures, such as:
Indeterminate, Term, Acting or Assignment at level, depending on status of the selected candidate.
Positions to be filled
1 Important messages
🏆 The Parks Canada team is proud to be recognized by Forbes as one of Canada's Best Employers (2026).📢 We will accept applications online, by email, or by mail.

How to apply

1. Apply Online:
Click the “Apply Now” button below to create a job account, upload a résumé and cover letter.
2. Apply by email:
Attach your resume and cover letter by email to rhllyk-a.
3. Apply by mail: PO Box 220, Radium Hot Springs, BC, V0A 1M0.Additional information on preparing for your interview can be found here:
Applying for Government of Canada jobs:
Testing and accommodation measures - Canada.caTips for applicants:

• Please provide complete and thorough details of your education and experience.

• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.

• Failure to provide sufficient information may result in your application being screened out of the competition.📢 Our intention is to communicate with candidates via email. Candidates must include in their application a valid email address and ensure this address is functional at all times and accepts messages from unknown users. It is the candidate's responsibility to ensure that any changes to their personal information be provided to the email address indicated on this job advertisement.

Conditions of employment

Reliability Status security clearance

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• Possession of a valid class 5 driver’s license or provincial equivalent.

Operational Requirements

OPERATIONAL REQUIREMENTS

• You will be required to work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays as scheduled by your delegated manager.…