Recovery Care Worker - FTE

Job Description

Posted Tuesday, December 9, 2025 at 9:00 AM

About Us

At the Calgary Drop-In and Rehab Centre (the DI), we are dedicated to serving our community with kindness. Our mission – to work with community to end homelessness, one person at a time – goes beyond providing immediate support; we strive to create an environment where individuals can regain their confidence and rebuild their lives.

We are more than an emergency shelter.

Our dedicated team of staff and volunteers work tirelessly to ensure that everyone who walks through our doors feels welcomed, respected, and valued. What sets us apart is our holistic approach to support. We offer not only safe and comfortable accommodation and meals but also access to essential resources such as health and recovery services, and housing supports.

All of our programs, including emergency shelter, are low-barrier, trauma-informed, housing-focused, and recovery-oriented, aimed at supporting Calgary’s most vulnerable citizens. And our doors are always open.

Department:
Health & Recovery Services:
Recovery Oriented System of Care

Job Category: N/A

Reports To:

Recovery Oriented System of Care

Position Type:
Permanent

Direct Reports: N/A

Schedule:

hours (4 on/4 off)

1.05 FTE

Indirect Reports: N/A

Location:

Main Building

Position Summary

Reporting to the Team Lead, Recovery Oriented System of Care, the Recovery Care Worker works in the Withdrawal Management and Recovery Transition programs to support clients in various stages of their recovery. The Withdrawal Management program provides medical and social support(s) to clients experiencing acute withdrawal symptoms while the Recovery Transition program provides temporary housing and supports to individuals who are no longer in an acute withdrawal phase and are working towards stabilization and other recovery-oriented goals.

The Recovery Care Worker will work with a multidisciplinary team to support client intakes, discharge planning, completing assessments, treatment planning, case management, goal setting and facilitating group recovery-oriented programming. Employing a client-centered, trauma-informed, and culturally sensitive approach, the Recovery Care Worker will provide a range of interventions and services that work with clients towards building Recovery & Social Capital, while achieving their recovery goals.

Time Commitment

48 hours per rotation with 4 days on and 4 days off. Some unusual hours may be required from time to time as the need arise. Schedule may be altered at the discretion of management.

Job Duties and Responsibilities

• Support with client triage, intake, assessments, and discharge processes
• Take a lead role in the Intake process when clients are admitted to either the Withdrawal Management or Recovery Transition programs, including but not limited to thorough searches for contraband, assistance with hygiene tasks, orientation to programs and review of client expectations upon admission
• Support with de-escalation and crisis intervention
• Maintain an active presence on the unit, monitor common areas and support with wellness checks
• Provide support with daily tasks like light cleaning, laundry, and meal services
• Connect and refer clients to recovery-oriented and/or community services and programs
• Support with systems navigation (e.g. health benefits, income supports)
• Apply principles of trauma-informed care in all interactions
• Support group recreation activities and programming on related recovery topics, when required
• Support with health promotion and education
• Participate in data collection and program evaluation
• Participate in team meetings, rounds, case conferences and ongoing professional development
• Respond to crisis and emergency situations
• Complete assessments, case notes, client logs and other documentation in a professional and timely manner in the DI database (Guestbook), Electronic Medical Record (Telus CHR), and My Recovery Plan (MRP)

Required Competencies and Qualifications

• Completion of Diploma or Degree in any of the following:
  Human services, Community Support, Social Service Work, Addiction Studies, or a Health-Related discipline. Proof of completion required.
• Satisfactory Criminal Record and…