Community Outreach Social Worker

Job Category: Community Impact and Programs

Reporting to the Community Outreach Supervisor, the Community Outreach Social Worker is a member of a multidisciplinary outreach team that aims to meet the social determinants of health for community members experiencing multiple barriers, which can result in chronic homelessness and/or increased utilization of emergency health services. The Social Worker will utilize clinical skills within the outreach program that provides outreach addictions services to vulnerable clients experiencing homelessness or on the verge of homelessness who are not able to access conventional services.

The Community Outreach Social Worker will utilize various approaches to meet the needs of individual clients by providing individual case consultation. There is a strong Mental Health component to this position as well. The Community Outreach Social Worker will provide assessment, counselling, and referrals. They will work in collaboration with outside community agencies and respond to emergency situations as needed.

Employment Type: Fixed Term (August 2025 to December 2026)
Schedule: Monday to Friday, 8:00AM to 4:00PM
Reporting to: Community Outreach Supervisor
City: Calgary
Number of Positions to Fill: 1
RFR #: 1563

DUTIES AND RESPONSIBILITIES:

• To provide training opportunities for staff that will assist them in helping to move clients forward in dealing with their substance dependency
• Provides assessment of clients’ mental health and substance use needs, followed by referrals to receive diagnosis and treatment
• Provides direct client care in relation to substance use disorders and mental health
• Provides supportive counselling related to mental health and substance use disorders
• Help facilitate the clients’ optimized utilization of all available community supports
• Provides ongoing assessment and supportive counselling to clients as needed
• Provides group intervention to address substance use disorders and mental health using DBT and other methodologies
• Works collaboratively within the multidisciplinary team to provide comprehensive case management to clients as needed
• Document client interactions, client referrals and client progress on the Homeless Management Information System (HMIS), and the clinic’s electronic medical record (EMR)
• Facilitates emergency interventions, as needed
• Develops and maintains effective working relationships within The Mustard Seed and with external agencies
• Delivers presentations to external organizations, equipping their staff with the knowledge and tools to identify and support clients facing substance use disorders
  
  Builds a comprehensive library & knowledge based on community resources related to substance dependency
• Tracks statistics and prepares reports, as required
• Assists the Community outreach supervisor and the Health and Wellness Manager with new initiatives or projects as required
• Tracks statistics and prepares reports, as required
• Collaborate with the Community outreach Supervisor to ensure policies and procedures are adhered to
• Administrative responsibilities
• Other duties as assigned.

MINIMUM QUALIFICATIONS AND SKILLS

• Bachelor’s degree in social work, with active registration in good standing with the Alberta College of Social Workers (ACSW) – strongly preferred
• Demonstrated passion for contributing to the effort to end homelessness in Alberta
• Minimum of two years’ experience in the mental health field is considered an asset
• Direct experience working with vulnerable populations, including individuals experiencing homelessness, is a significant advantage
• Proven ability to conduct mental health assessments, provide counseling, and implement effective care plans
• Strong verbal and written communication skills, with the ability to collaborate effectively with clients, multidisciplinary teams, and community agencies
• Comprehensive knowledge of Calgary’s mental health and addiction resources, with the ability to navigate those systems confidently
• Understanding of FOIP legislation and adherence to confidentiality and privacy standards
• Self-motivated, with the ability to work both independently and collaboratively within a cross-functional team
• Proficient in Microsoft Office…