Administrative Support III

Administrative Support III – Access and Disclosure Analyst

Alberta Health Services – Sheldon M Chumir Health Centre (location details as per posting).
FTE
: 0.60,
Shift pattern
:
Days,
Hours per shift
: 7.75. Minimum salary $23.53 – $28.60 per hour.

• Provide essential support to facilitate the secure, accurate, and compliant release of health information in accordance with the Health Information Act (HIA).
• Act as a key liaison between patients, healthcare providers, and third parties, collecting and validating documentation to ensure requests are processed accurately and completely.
• Support complex procedures, practices, and initiatives within the Department of Health Information Management, Access and Disclosure.
• Deliver high‑quality customer service and communicate clearly and respectfully with a diverse range of stakeholders.
• Manage competing priorities, meet deadlines, and function independently with minimal supervision while thriving in a collaborative, interdisciplinary team environment.

• Completion of Grade 12 or equivalent.
• Successfully completed a Medical Office Assistant, Hospital Unit Clerk, or Health Informatics Office Assistant certificate program and hold a Medical Terminology Certificate.
• Minimum 1 year of recent experience in healthcare documentation or release of information within a complex healthcare environment or provincial health system.
• Minimum 1 year working in a Clinical Information System (CIS) or electronic medical record (EMR) application.
• Strong understanding of medical terminology, anatomy, physiology, and pharmacology across all acute care specialties, demonstrated by scoring at least 80% on a proficiency assessment.
• Fundamental understanding of health information privacy, access, and disclosure practices.
• Strong English language skills (reading, writing, comprehension, oral communication).
• Strong working knowledge of Microsoft Office applications.
• Excellent organizational and time‑management skills; ability to meet deadlines and work under pressure.
• Customer‑focused approach and strong interpersonal skills.

• Additional training related to the Health Information Act, access and disclosure, or privacy/confidentiality.
• Experience working with hybrid or electronic health records.
• Health Information Certified Associate (HICA) certification from the Canadian College of Health Information Management.

• Posting end date: 06‑JAN‑2026.
• Temporary employee class:
  Temp P/T Benefits; date available 26‑JAN‑2026; temporary end date 18‑DEC‑2026.
• Shift pattern:
  Days; days off:
  As per rotation.