WCB Claims & Safety Coordinator

Commissionaires is a not-for-profit provider of security services that operates across the nation. There are now 15 divisions representing all the provinces of Canada and three territories. Commissionaires Southern Alberta is responsible for providing professional security services for Calgary, Red Deer, Lethbridge, Medicine Hat, and Suffield. We have protected people and property for public and private sector clients from coast to coast for more than 90 years.

We are continually hiring responsible team members who wish to contribute to the security and well-being of Canadians. Commissionaires’ team comprises former military, police, and others of all ages. Our employees work in a variety of roles such as General Security, Alarm Response, Concierge, and Support to Law Enforcement, and Support to Government.

Full-Time WCB Claims & Safety Coordinator.

The WCB Claims & Safety Coordinator will provide support, tracking, monitoring, and input of critical data for the Commissionaires health and safety program with a strong focus on claims management. The WCB Claims & Safety Coordinator will assist the Quality, Health, Safety and Environment (QHSE) Specialist on the implementation of QHSE initiatives in alignment with the goals of the organization.

• Working conditions will include office work with potential for hybrid work upon approval (1 day / week)
• Occassional local travel and site visits to the Regions will be required
• Working conditions will include inside and on occassion outside work (during site visits)

This multi-faceted opportunity will keep you busy with the following value-add activities:

• Submit WCB forms and file reports.
• Collect and track data for WCB claims and monitor claims to closure.
• Assess needs of injured team members from a vocational and clinical standpoint.
• Worker follow-up, coordinate appropriate medical where applicable and ensure ongoing evaluation of treatment and return to work plan, within established protocols.
• Liaise with medical providers and question treatment procedures, when appropriate.
• Interact with workers, Operations team, OIS Clinics, and WCB to facilitate and expedite return to work.
• Settle claims and appropriately updates all stakeholders, as to complex, unique, or expensive claims.
• Deliver statistics and reports on workers' compensation costs and trends including areas that could potentially increase liability.
• Maintain WCB and incident tracker and provide management with bi-weekly updates/reports.

• Monthly KPI reports.
• Incident investigations, inspections, and corrective action reports.
• Trend analysis on incidents, near misses, inspections, hazard identifications.
• Keep up to date with any OHS and WCB changes that occur in Alberta to ensure the organization is legislatively complaint.
• 3rd party compliance sites maintenance: ISN, Comply works/Veriforce, Avetta and Contractor Check.
• Data entry, monthly/quarterly reports and other updates as required.
• Track hazard identification submissions, maintain corrective action database and prepare reports/updates as required.
• Maintain and file safety compliance records.
• Assist with QHSE document updates including HSE, QMS and EMS Manuals.
• Regulatory audit (COR and ISO) support as required.
• Assist with quality tasks such as non-conformance tracking initiating corrective action report forms, uploading monthly inspection records, quarterly quality data tracking/submissions to database.
• Assist with creating safety event bulletins and meeting fan-out's as a result of unsafe acts or occurrences which will be shared across the Division.

• Post secondary education in an industry recognized occupational health and safety program.
• Safety designation considered an asset.
• A suitable combination of education and experience working in a similar role.
• 2+ years of WCB claims management experience.

• Must possess strong oral/written communication skills.
• Strong…