Disability Medical Coordinator

Disability Medical Coordinator

Permanent Full Time

We are looking for a Disability Medical Coordinator with current registration in good standing with the respective governing body (Registered Nurse, Occupational Therapist, Physiotherapist).

The Medical Coordinator medically manages complex disability claims in a pro‑active manner. This involves working directly with a claimant’s attending physician to achieve a level of functional improvement that supports the earliest possible return to employability. The Coordinator accomplishes this by confirming the accuracy of a diagnosis, clarifying the functional impact of the diagnosis, accessing diagnostic testing (as needed), researching and arranging external specialist consultations, researching and securing external treatment providers, all aimed at functional improvement with the goal of a return to employability.

• Commitment to living our values of Customer View, Integrity, Partnership, and Communities;
• Assess the potential for medical coordination to impact the duration of a disability claim;
• Assess diagnostic and treatment needs, developing plans through file review and telephone interview of claimants and involved treatment providers;
• Negotiate and develop cost‑effective, proactive plans for actions focusing on return to employability;
• Maintain frequent ongoing contact with claimants, focusing on barrier resolution and functional improvements;
• Provide ongoing support and consultation to Case Managers and Rehabilitation Consultants through the claim management process;
• Prepare written reports detailing findings and recommendations;
• Accurately maintain electronic file documentation and internal records.

• Regulated healthcare professional with current registration in good standing with the respective governing body (RN, OT, PT);
• At least five years of clinical experience;
• Ability to excel within a Purpose/Vision driven environment;
• Proven ability to thrive in a challenging, demanding and dynamic work environment;
• Strong organizational skills with demonstrated ability to be flexible and adaptable to changing priorities;
• Excellent verbal and written communication skills;
• Proven customer service skills;
• Ability to work independently while contributing to team goals;
• Ability to work in office and remotely from home;
• Excellent problem solving and decision making skills;
• Ability to use MS Office suite (Word, Excel and Outlook);
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $59,800-$99,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e., annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

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Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.