Recovery Care Worker - Relief

Job Description

Posted Friday, September 27, 2024 at 8:00 AM

The Calgary Drop-In and Rehab Centre (the DI) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. We focus on providing a person’s basic needs while working to find them a permanent, safe home that meets their individual needs. Our core values are housing first, trauma-informed care, and harm reduction to support staff and guests.

Health & Recovery Services

Job Category:
Hourly

Reports To:

Team Lead, Recovery Oriented System of Care

Position Type:
Casual

Direct Reports:
None

Schedule:

As needed

Indirect Reports:
None

Location:

Main Building

Reporting to the Team Lead, Recovery Oriented System of Care, the Recovery Care Worker works in the Withdrawal Management and Recovery Transition programs to support clients in various stages of their recovery. The Withdrawal Management program provides medical and social supports to clients experiencing acute withdrawal symptoms, while the Recovery Transition program provides temporary housing and supports to individuals who are no longer in an acute withdrawal phase and are working toward stabilization and other recovery-oriented goals.

The Recovery Care Worker will work with a multidisciplinary team to support client intakes, discharge planning, completing assessments, treatment planning, case management, goal setting, and facilitating group recovery-oriented programming. Using a client-centered, trauma-informed, and culturally sensitive approach, the Recovery Care Worker will provide a range of interventions and services that help clients build Recovery & Social Capital while achieving their recovery goals.

To remain a key member of the RCW Relief Pool, you must secure a minimum of 3 shifts per month.

This includes planned and unplanned absences like shift coverage for vacation, sick time, and other absences. Relief staff are scheduled on an as-needed basis and may include day, afternoon, and/or night shifts. Schedule may be altered at the discretion of management.

• Support with client triage, intake, assessments, and discharge processes
• Lead the Intake process when clients are admitted to either the Withdrawal Management or Recovery Transition programs, including but not limited to thorough searches for contraband, assistance with hygiene tasks, orientation to programs and review of client expectations upon admission
• Support with de-escalation and crisis intervention
• Maintain an active presence on the unit, monitor common areas and support wellness checks
• Provide support with daily tasks like light cleaning, laundry, and meal services
• Connect and refer clients to recovery-oriented and/or community services and programs
• Support with systems navigation (e.g. health benefits, income supports)
• Apply principles of trauma-informed care in all interactions
• Support group recreation activities and programming on related recovery topics, when required
• Support with health promotion and education
• Participate in data collection and program evaluation
• Participate in team meetings, rounds, case conferences and ongoing professional development
• Respond to crisis and emergency situations
• Complete assessments, case notes, client logs and other documentation in a professional and timely manner in the DI database (Guestbook), Electronic Medical Record (Telus CHR), and My Recovery Plan (MRP)

• Completion of Diploma or Degree in Human services, Community Support, Social Service Work, Addiction Studies, or a Health-Related discipline. Proof of completion required.
• Satisfactory Criminal Record and Vulnerable Sector Check – dated within the last 6 months. Copy required.
• 1-2 years of relevant work experience, preferably within addictions and mental health or the homeless-serving system of care.
• Lived experience an asset but not a requirement. Those with lived experience are encouraged to apply if other aspects are met.
• Experience in distress and/or high-stress situations is an asset, including emergency response.
• Resourcefulness and knowledge of community resources and social…