Primary Care Paramedic- Relief

Job Description

Posted Thursday, March 13, 2025 at 8:00 AM

At the Calgary Drop-In and Rehab Centre (the DI), we are dedicated to serving our community with kindness. Our mission – to work with community to end homelessness, one person at a time – goes beyond providing immediate support; we strive to create an environment where individuals can regain their confidence and rebuild their lives.

We are more than an emergency shelter.

Our dedicated team of staff and volunteers work tirelessly to ensure that everyone who walks through our doors feels welcomed, respected, and valued. What sets us apart is our holistic approach to support. We offer not only safe and comfortable accommodation and meals but also access to essential resources such as health and recovery services, and housing supports.

All of our programs, including emergency shelter, are low-barrier, trauma-informed, housing-focused, and recovery-oriented, aimed at supporting Calgary’s most vulnerable citizens. And our doors are always open.

Department:
Health & Recovery Services:
Urban Response Programs Job Category:
Hourly

Reports To:

Team Lead, Urban Response

Position Type:
Full-time

Direct Reports: N/A

Shifts:

Days/Nights, As Needed

Indirect Reports: N/A

Location:

Main Building

Reporting to the Team Lead, Urban Response, the Primary Care Paramedic (PCP) works in the Dynamic Overdose Response (DOR) Program, one of two programs within the Urban Response services in the Health & Recovery Services department. This program supports clients utilizing Emergency Shelter services that are in various stages of their housing and recovery journeys. The DOR Program provides emergency response and short-term medical observation to individuals who have recently experienced a medical emergency and require additional medical support or intervention.

The Primary Care Paramedic will perform tasks related to emergency response, applying various standard assessment tools, symptom management, wound care, documentation, health promotion, referrals to internal and external resources, mental health and crisis intervention and other tasks as assigned by the Team Lead.

Being a member of the Primary Care Paramedic pool is vital to ensure staffing schedule requirements are met to achieve successful operations of all Health & Recovery Services programs.

In order to remain a key member of the PCP Relief Pool, you must secure a minimum of 3 shifts per month.

This includes planned and unplanned absences like shift coverage for vacation, sick- time and other absences. Relief staff are scheduled on an as needed basis and that may include day, afternoon and/or night shifts. Schedule may be altered at the discretion of management.

• Perform delegated independent primary care paramedic functions within the scope of practice as determined by Alberta College of Paramedics and the DI within the individual PCP competence level, as observed by the Team Lead(s) and/or other Health & Recovery Services Leadership team.
• Assist with other frontline staff duties, when time allows.
• Consistently demonstrate the ability to take the initiative to make decisions/choices without direct supervision.
• Participates in formal and informal health teaching including preventative health concepts concerning condom usage, nutrition, basic sanitation, personal hygiene.
• Ensure compliance with regulatory standards (SDS, OH&S, WHMIS).
• Organize job functions and work area to be able to effectively complete assignments within established time frames.
• Provide culturally aware support to DI clients, celebrating the diversity of clients and being aware of power dynamics of privilege and oppression that may be present.
• Ensure all required data is entered accurately into organizational databases including the DI Guestbook Database, and client Electronic Medical Records (EMR) and referrals provided in accordance with DI policy and professional paramedical standards.
• Develop and maintain collaborative and accountable working relations with internal DI colleagues to strengthen communication flow and cross-program understanding.
• Provide caring, reliable, trauma-informed…