Medical Office Assistant - Faculty of Kinesiology

Medical Office Assistant – Full-time Limited Term (24 months)

The Sport Medicine Centre in the Faculty of Kinesiology is seeking a full-time limited term Medical Office Assistant. This position reports to the Clinic Manager and is part of the AUPE Collective Bargaining Unit. The role involves providing medical administrative services to 2–3 pediatric orthopedic surgeons, booking patients for clinical appointments, scheduling surgeries through AHS Connect Care, managing patient care coordination, and serving as the key contact for the surgical practices.

• Assist with minor procedures, including brace fitting, preparing EMR charts, and taking patients to examination rooms.
• Book surgeries, tests, and referrals and screen calls between patients and physicians.
• Prepare patients for visits, ensure all investigations are scanned into EMR prior to appointments.
• Support the ordering of supplies, assist with project tasks as assigned.
• Troubleshoot clinical operations and assist the IT department with the medical software program.
• Assist patients in and out of rooms and assume the Clinic Manager’s clinical responsibilities as needed.
• Provide support to co‑workers during high‑stress situations and help meet deadlines.
• Adapt to changing policies, procedures, and technology.
• Maintain good attendance and punctuality.

• Medical assistant certification or equivalent experience of at least five years, preferably in a pediatric or high‑volume surgical practice.
• Experience with Electronic Medical Records, including AHS Connect Care.
• Strong multitasking, time‑management, and organizational skills.
• Calm, patient‑centered approach under pressure.
• Meticulous attention to detail and clinical accuracy.
• Professional discretion and respect for confidentiality.
• Team‑oriented with the ability to work independently.
• Excellent communication skills with patients and families; compassionate demeanor.
• Healthcare‑related education, certifications in BCLS, WHMIS, CPR, and First Aid (asset).
• Strong judgment and ability to handle multi‑tasking demands.
• Capacity to work with internal and external stakeholders in a respectful manner.

Final date to receive applications:
July 31, 2026

This position is part of the AUPE bargaining unit.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff benefits and enriches the work, learning, and research experiences of the entire campus community. We are committed to removing barriers historically encountered by some people in society and support the inclusion of individuals from designated groups. To ensure a fair assessment, we offer accommodation throughout the recruitment process for applicants with disabilities.

For EDI inquiries, contact the Office of Institutional Commitments at and accommodations at People & Culture at .

We encourage all qualified applicants to apply. Preference will be given to Canadian citizens and permanent residents of Canada.