Part-Time Patient Services Specialist

Join FYi Doctors Calgary as a part-time Patient Services Specialist, delivering exceptional care and support to enhance patient experiences. This role incorporates managing appointments, check-ins, and customer service in a rewarding clinic environment.

In this part-time role (20-29 hours weekly), you'll play a crucial part in ensuring a smooth clinic experience for patients. Your responsibilities will include greeting patients, performing pre-testing for eye care, managing appointments, and aiding with eyewear pick-ups. This job emphasizes teamwork and exceptional service in a dynamic setting.

Key Responsibilities:

• Greet and assist patients throughout check-in and check-out

• Manage appointment scheduling and coordinate billing

• Perform pre-testing to support eye care services

• Oversee eyewear pick-ups and facilitate minor repairs

• Provide exceptional service to ensure patient satisfaction

Requirements:

• Previous retail experience preferred

• Strong multi-tasking skills in a fast-paced setting

• Proficiency with MS Office and technology

• Excellent communication and interpersonal skills

• Ability to adapt and collaborate effectively

Embrace a rewarding role at FYi Doctors, focused on exceptional patient care and service.
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