Community Health Navigator - Temporary

Community Health Navigator
- Temporary Full-Time

Job Category: Community Physician Supp

Requisition Number: COMMU
001510

• Posted :
  July 14, 2026
• Full-Time

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COMMUNITY HEALTH NAVIGATOR

Status: Temporary Full-Time (1.0 FTE). Contract Duration:
Up to 12 Months

Reporting To: Supervisor, Social Work & Community Health Navigator

Date Available: Negotiable

Hours of Work: 7.75 hours per day, 38.75 hours per week

Shift Pattern: Days
- Occasional evening and weekend hours

Exempt/Non-Exempt: Non-Exempt

Program: Social Work & Community Health Navigation

Classification: Community Support I

Salary: $20.22 – $26.63 per hour

Closing Date: July 26, 2026

The Community Health Navigator (CHN) works with Mosaic PCN patients to help them address the challenges they may face with multiple chronic conditions in accessing necessary health services. Using non‑medical community members, the CHN focuses on promoting positive self‑management behaviour, assisting patients in achieving care plan goals, facilitating health system navigation, connecting patients to community resources, and offering culturally appropriate support and information to optimize overall health outcomes.

System Navigation/Social Support

• Support patient attachment through regular, patient‑centered follow‑up, including home visits to engage and empower patients.
• Identify appropriate and credible resources for patient needs taking into consideration culture, language, reading level, and health literacy.
• Coordinate patient care between multiple health and social providers typically within the Mosaic PCN catchment area and leverage Mosaic PCN programs and services.
• Monitor attendance, conduct reminder and follow‑up calls, and facilitate transportation to and from scheduled appointments, as necessary.
• Taking into account each patient’s values, preferences and circumstances, support the development of patient‑centered goals.
• Demonstrate responsiveness to patient needs within scope of practice and professional boundaries.
• Encourage active communication between patients/families and health care providers to optimize patient outcomes.
• Provide appropriate patient education in the community.
• Teach patients the health care payment structure, financing, where to refer patients to answers regarding insurance coverage and financial assistance.
• Use goal setting and motivational interviewing techniques in difficult conversations.
• Provide and/or coordinate interpretation and translation services with patients, if applicable.

Inter‑professional Collaboration

• Integrate with the clinic team and serve as liaisons between clinics and patients.
• Understand the goals related to Mosaic PCN health outcomes and support the implementation of plans.
• Regularly check in with patients to verify adherence to care plans.
• Provide timely follow‑up for physicians and multidisciplinary team on the patients’ status.
• Maintain timely and accurate records in EMR capturing patient records, interactions, barriers and other pertinent information.

Community Liaison

• Liaise closely with community partners and members to understand and address barriers for access to care.
• Promote CHN role, responsibilities, and value to patients, providers, and the larger community.
• Participate in community activities to build trusting relationships across a broad range of socioeconomic and cultural backgrounds.
• Leverage community resources to assist patients to create ties to the community.

Quality Improvement

• Ensures success of the program through the identification of key successes and challenges and supporting the development of innovative approaches to leverage strengths in addressing challenges.

Continuous Professional Development

• Identifies and works to achieve own professional development needs which support goals set in performance reviews.

Other responsibilities as required.

Experience:

Required Experience :

• At least 3 years’ community involvement work (formal or informal) that reflects strong ties to local community.
• Experience working with different socio‑economic groups and backgrounds.

Required Knowledge/Skills/Abilities:

• Must have strong desire to…