Part-Time Office Administrator

Part Time Office Administrator Job in Calgary, AB

At Momentum Health Westbrook, we know that an exceptional patient experience begins long before treatment starts. We're hiring for a Part Time Office Administrator job in Calgary, AB, and we're looking for someone who enjoys helping people, stays organized under changing priorities, and takes pride in creating a welcoming, efficient clinic environment. As an important member of our multidisciplinary healthcare team, you'll support patients, clinicians, and referral partners while helping our clinic operate smoothly every day.

If you're looking for a role where your work makes a meaningful difference and your professional growth is supported, we'd be pleased to meet you.

Momentum Health empowers patients through collaborative healthcare and innovative treatment programs. Our clinic brings together Physiotherapists, Chiropractors, Massage Therapists, Kinesiologists, Athletic Therapists, Physiatrists, and Sport Medicine professionals under one roof to provide comprehensive patient care. As a Part-Time Office Administrator, you'll play an important role in supporting this collaborative approach by helping patients navigate their appointments and ensuring clinic operations run efficiently.

Every interaction matters. From greeting patients as they arrive to coordinating appointment schedules, organizing patient records, processing referrals, and supporting billing activities, you'll help create a positive experience built on professionalism, accuracy, and compassion. Your attention to detail and commitment to outstanding service will help patients feel supported from the moment they walk through our doors.

Momentum Health has built a strong referral network throughout Calgary and provides modern treatment spaces where healthcare professionals work together to improve patient outcomes. You'll collaborate with experienced clinicians and administrative team members while gaining valuable experience in a respected multidisciplinary healthcare organization. Through mentorship, ongoing collaboration, and professional development opportunities, you'll continue building your skills while contributing to an environment focused on continuous improvement.

We're looking for someone who enjoys working with people, communicates professionally, and takes ownership of their responsibilities. Previous medical or rehabilitation office experience is required, along with the ability to work both independently and collaboratively while maintaining confidentiality and providing exceptional patient service.

Employment Type: Part-Time

Required

Hours:

Monday 4pm-8pm, Thursday 4pm-8pm, Friday 1pm-6pm, and Saturday 9am-4pm. Flexibility if needed.

Start Date: As soon as possible

Compensation:

• $17.00-$19.00 per hour

Qualifications:

• Positive attitude and passion for helping others
• Ability to work effectively in a collaborative team environment
• Exceptional communication and interpersonal skills
• Strong problem-solving, organizational, and time-management abilities
• Ability to remain calm and professional in a busy environment with changing priorities
• Commitment to delivering an outstanding patient experience
• Strong attention to detail and ability to multitask effectively
• Self-motivated with the ability to work independently
• Previous medical or rehabilitation office experience required
• Ability to commit to a minimum one-year term

Responsibilities:

• Ensure the efficient, professional, and organized operation of the clinic
• Greet patients, staff, and visitors in a courteous and welcoming manner
• Coordinate the flow of patients and information throughout the multidisciplinary clinic
• Create, organize, and maintain patient files and appointment schedules
• Perform administrative duties including scanning, faxing, document processing, and EMR uploads
• Manage incoming and outgoing referral processes efficiently
• Handle all front desk responsibilities with professionalism and enthusiasm
• Process third-party, motor vehicle accident (MVA), WCB, AHS, and private billing activities
• Assist with collections and payment processing when required
• Maintain confidentiality and comply with all privacy requirements under the Health Information Act
• Follow all Momentum Health policies, procedures, and operational standards

Skills:

• Excellent verbal and written communication skills
• Intermediate to advanced computer proficiency
• High school diploma required
• College diploma in a related field considered an asset
• Experience working in a medical office environment
• Experience with medical billing software such as Med Access, Wolf, or Practice Perfect considered an asset
• Knowledge of Alberta Health Care billing processes considered an asset
• Strong organizational and multitasking abilities
• Ability to maintain professionalism and accuracy in a healthcare setting

Benefits:

• Mentorship opportunities from experienced healthcare professionals
• Supportive and collaborative team culture
• Two annual…