Case Coordinator for Lifemark Services

Join Lifemark as a Case Coordinator, where you will foster relationships between clients and community resources while providing administrative support. This dynamic role requires excellent communication and customer service skills.

You will play an essential part in supporting unemployed and underemployed Albertans by assisting clients with paperwork and executing program initiatives. Duties include answering the phone, scheduling services, and coordinating referrals to community services. You'll also maintain client records and attend appointments as needed.

Key Responsibilities:

• Execute and operate new initiatives for employment services

• Help clients complete paperwork to minimize errors

• Answer incoming calls and greet visitors

• Coordinate referrals to community resources effectively

• Maintain and update client documentation

Requirements:

• Bachelor’s Degree or Diploma and 2 years related industry experience

• Skilled in oral and written communication

• Experience with diverse demographic groups

• Valid driver’s licence and dependable vehicle

• Background check is required

Utilize your administrative and customer service expertise to support client success with Lifemark!
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