Medical Office Assistant

Entity: WELL Health Clinic Network Inc.

Position Title:
Medical Office Assistant

Hourly Pay range: $19 - $21

Job Class:
Full Time

Work Location: WELL Health Clinic – Greenview, AB

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients and is publicly traded on the Toronto Stock Exchange under the symbol "WELL.". As the largest clinic network in Canada, operating under the WELL Health Clinic Network brand, we currently have 220+ clinics across the country.

Our team includes over 3,400 WELL Care Providers, facilitating more than 4.2 million patient interactions each year. Our clinics offer a diverse range of services, including walk-in appointments, family medicine, internal medicine, Kinesiology, sleep apnea treatment, botox procedures, and women’s health services. The company has built a comprehensive practitioner enablement platform which includes digital Electronic Medical Records (EMR), practice management software, practitioner enablement tools, telehealth platforms, digital health apps that extend the features of EMRs, billing and Revenue Cycle Management (RCM) solutions, patient engagement technologies, clinic optimization tools, data protection solutions and more.

The platform empowers healthcare providers with digital healthcare products, tools, and services designed to enhance the delivery of care, and improve their patients’ healthcare experience and health outcomes. For more information about the companies, visit;(Use the "Apply for this Job" box below).,

• Print dally schedules for the administrative team, nursing staff, and physician.
• Prepare patient charts and documentation for the day's appointments
• Ensure all new consultation packages are complete, including Patient Registration Forms and Patient History/Pharmacy Forms, unless completed electronically through the appointment reminder system.
• Download incoming faxed documents, save them appropriately, and attach them to the patient's electronic medical record (EMR).
• Upload and link all scanned documents, including identification and provincial health cards, to the patient's chart.
• Confirm all appointments scheduled within the next two business days. Appointments that remain unconfirmed after the required timeframe are cancelled, and a cancellation notification is faxed to the referring physician.
• Review, complete, and respond to tasks within the Accuro EMR system.
• Process completed consultation notes by faxing them to referring physicians and documenting completion on the daily tracking sheet.
• Record laboratory requisitions provided to patients and update the laboratory tracking spreadsheet accordingly.
• Answer all incoming calls and address patient concerns appropriately.

• Print dally schedules for the administrative team, nursing staff, and physician.
• Prepare patient charts and documentation for the day's appointments
• Ensure all new consultation packages are complete, including Patient Registration Forms and Patient History/Pharmacy Forms, unless completed electronically through the appointment reminder system.
• Download incoming faxed documents, save them appropriately, and attach them to the patient's electronic medical record (EMR).
• Upload and link all scanned documents, including identification and provincial health cards, to the patient's chart.
• Confirm all appointments scheduled within the next two business days. Appointments that remain unconfirmed after the required timeframe are cancelled, and a cancellation notification is faxed to the referring physician.
• Review, complete, and respond to tasks within the Accuro EMR system.
• Process completed consultation notes by faxing them to referring physicians and documenting completion on the daily tracking sheet.
• Record laboratory requisitions provided to patients and update the laboratory tracking spreadsheet accordingly.
• Answer all incoming calls and address patient concerns appropriately.

• Triage…