Part Time Specialist in Patient Services

Join FYidoctors Calgary - Harvest Hills as a Part Time Patient Services Specialist. Deliver exceptional care as you engage with patients via phone, in-person, and through email.

This position offers 20-29 hours per week, adding value to patient journeys. As a Patient Services Specialist, you will coordinate appointments, manage billing, and ensure smooth check-ins. Minor repairs on eyewear and customer service excellence are also key parts of your role.

Key Responsibilities:

• Welcome patients and manage their check-in/check-out

• Conduct pre-testing to support eye care services

• Prepare prescriptions and manage appointment schedules

• Oversee eyewear pickups and small repairs

• Provide outstanding customer service experiences

Requirements:

• Retail experience is an asset

• Exceptional communication and interpersonal skills

• Proficient in MS Office and other tech tools

• Ability to manage multiple tasks effectively

• Team-oriented and adaptable to changing priorities

Make a positive impact on our patients’ lives through exceptional service.
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